PAYMENT: All forms of payment are accepted. We do prefer Paypal, as it is quick and enables us to get your item dispatched faster! Payment over the phone by Credit / Debit card is welcome too.
POSTAGE: All small items are shipped using Royal Mail 1st and 2nd Class. We aim to dispatch your item within 3 working days. Larger items, i.e PAR, Sheet Material and Veneers are sent using an overnight courier. We will contact you to arrange a suitable delivery date after your purchase. If you do not hear from us in 24 hours please give us a ring. Larger items require a signature on delivery. Collection is welcome on all items purchased from our eBay store.
SORRY BUT WE CANNOT DELIVER TO NORTHERN IRELAND SHOULD YOU INADVERTENTLY ORDER, AT OUR EARLIEST OPPORTUNITY WE WILL CONTACT YOU TO GIVE YOU A FULL REFUND.
Please note: Deliveries to Highlands and Islands, for large items, i.e. Sheet Material, PAR, (including the area to the north of a line drawn between Glasgow and Edinburgh) WILL incur a surcharge over and above normal delivery rates. If this applies, we will contact you to ask for your approval of the revised rate before processing your order.
RETURNS: We are happy to accept returns on faulty items. Items must be returned within 14 days. Please note we cannot offer returns on Sheet Material or Hardwood that have been ordered cut to size.