My Guarantee to you is that I never intentionally misrepresent an item. If something is grossly misrepresented or if I overlooked something major, I will always offer a full refund. I do not offer a refund because of size, on items that I have given measurements for so please check them carefully. Also, I only look for items that are in excellent shape so bid with confidence. I generally send out items within 24 hrs. of payment. The quicker you pay the quicker you will receive your item. I do leave negative feedback for nonpaying bidders so do not bid if you do not intend to pay within 5 days of auction's end. Thanks and Good Luck!