Safe Home Products
|Selling Bird-X, WaterCop, Safety Siren, Safe-T-Alert, Cardinal Gates, Aussie Stuff, Squirrel Evictor, Koolatron Lentek, FloodStop, ReliefBand, Duracell, Safe Escape, Guardian Angel, SECA Scales, Medline, P3 International, MedReady, Temperature Guard, Sensaphone, Costar, SH-MOP, Littmann, SnuggleWool|
Home Products' Policies
Order Shipping Policy:
Most Express Orders Ship The Same Business Day If
Ordered By Noon Central Time.
Business Days are Monday through Friday (Excluding Holidays)
Payment: At this time, Safe Home Products accepts payments for
eBay orders by PayPal only. Items will not be shipped until payment is
Shipping: Buyer Pays Shipping stated in item listing. A
processed order usually ships within one to five business days unless noted.
For temporarily out of stock items or delayed shipments, you will be contacted
by e-mail or telephone. If an item is permanently unavailable, the charge will
be voided or a complete refund will be made to your account. We will notify you
if this occurs.
Items ship directly from Safe Home Products' Iowa City warehouse or from
Shipment Notification: Tracking numbers are provided via
e-mail for most orders if accurate e-mail addresses are provided when orders
are placed. E-mails are sometimes blocked by anti-spam software from some
e-mail services. Add safehomeproducts.com as an acceptable sender.
Sales tax Sales Tax will be charged on all orders delivered
to an address in Iowa (IA)
Customer service & return policy Products returned for
any reason other than exchange or replacement may be subject to a 20%
Shortages, Errors or Misshipments: Safe Home Products and our
suppliers do our best to represent our products and to fill orders accurately.
Occasionally, an error is made. In the rare instance that we are unable to
fulfill an order, we will contact you immediately and credit your account
accordingly. Please check each box carefully upon arrival and contact us
immediately by phone, e-mail or fax if there is an error. Claims are accepted
up to 10 business days after items are received.
Cancellation/Modification of Order: After an order is placed, orders may
not be canceled by the customer.
Replacements: Replacements are shipped for non-receipt of merchandise
after tracking efforts fail. Defective products (material/workmanship) are
replaced without charge if defects are reported within 30 days of shipment.
Damaged products. Refuse broken or smashed boxes upon delivery. Report
immediately in transit or hidden damage via phone, e-mail or fax to Safe Home
Products. Claims are accepted up to 10 days after receipt of products.
Replacements will be sent promptly
Detailed Return Policies & Instructions:
Items returned to Safe Home
Products are subject to a 20% restocking fee except in the case of a product
defect. Safe Home Products will exchange defective items for 30
days from the date of purchase per the return instructions below. Please
contact the product manufacturer after 30 days for warranty repair or replacement.
Some products can not be returned due to sanitary, disease, expendable
parts, or manufacturer's restrictions. Non-returnable items include but are not
limited to Reliefbands, nebulizers, used mop covers, soaps, HEPA air cleaners,
etc. Defective products will still be replaced within the 30 day period,
Returns are accepted ONLY if a Return Merchandise Authorization (RMA) is issued
by Safe Home Products (via e-mail or telephone). The RMA number must be
marked clearly on the outside of the box. Returns ship to Safe Home
Products, 3578 Perch Drive SE, Iowa City, IA 52240
Obtain an RMA number via e-mail to firstname.lastname@example.org
by providing this information.
eBay Order Number.
Reason for RMA Request.
Present Product and Packing Materials Condition.
E-mail and Telephone Contact Number.
Customers prepay shipping when returning the item to Safe Home Products or to
an address Safe Home Products provides with the RMA authorization. Returns
should ship within 5 business days and be received within 10 business days
after RMA's issue date. RMA's expire 10 business days after issued. E-mail
or fax tracking numbers to email@example.com.
||Safe Home Products, Inc.
||3578 Perch Drive SE
Iowa City, IA 52240
||877-358-0900 or (319) 358-0900
|US Govt CAGE Code:
Copyright © 1999-2005 Safe Home Products, Inc. All Rights