★▀▄▀▄★ Excellent transaction Fast shipper Great emails Great Packing A+++++ ★▀▄▀▄★
l***s (128)- Feedback left by buyer.
Past month
Verified purchase
As described. Well packaged and solid ship cost for 4 speakers ordered.
g***n (637)- Feedback left by buyer.
Past month
Verified purchase
Item exactly as described. Delivered quickly and packaged safely. Thanks!
m***d (373)- Feedback left by buyer.
Past month
Verified purchase
Item was as described and very good quality; fast shipping; thank you; would recommend seller very highly
1***1 (103)- Feedback left by buyer.
Past month
Verified purchase
Exactly as described. Arrived undamaged and well wraped.
k***n (48)- Feedback left by buyer.
Past 6 months
Verified purchase
So I emailed this seller and inquired if this was the OLD or NEW version of the Alvin Pencil. He assured me that it was the older version that they had purchased in bulk back in 2020. I then promptly ordered one and they promptly shipped me the NEW cheaper version.
However once I notified them of the issue they did send me the correct version at no charge. So in the end the problem was rectified.
Reply from: salestores2- Feedback replied by seller salestores2.- Feedback replied by seller salestores2.
We did NOT lie to the customer. We did purchase the OLD version back in 2020 and that's the only version we sell. But, the customer is correct that he received the NEW version. We discovered that our Fulfillment Warehouse was commingling inventory from us and from another Seller. This issue is being corrected.
Also, we issued a FULL refund to the customer as soon as we noticed this issue and also offered to ship an old version pencil to him at no cost.
Follow-up from: k***n- Feedback followed up by buyer.- Feedback followed up by buyer.
So it appears that their fulfillment system may have been at fault with what happened with this order. They did promptly refund me my money and I shipped the NEW model back.