WE stand behind the craftmanship and quality of our products and promise Great Customer Service above all else. Because of this, we offer a hassle-free and liberal return policy. If you are not satisfied with your purchase from Samantha's Treasure Chest, for any reason, return it, in the same packaging, in the condition it arrived in, with-in 7 days of arrival and receive a full refund, no questions asked. Please notify us prior to returning your merchandise, so we will make sure it is processed timely. Our commitment to making your shopping experience with us a pleasant one is our #1 Goal. ****************** SHIPPING TIME !!! PLEASE READ THE SHIPPING INFORMATION ON EACH ITEM THAT YOU ARE INTERESTED IN. Each item states a different shipping and processing time allowed. Some items are shipped the same day, others could take up to 10 days. Please be informed, we don't want to dissappoint any of our valued EBayers! Thanks Again For Visiting Our Store :-)