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Sandhills Mercantile

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 Welcome to Sandhills Mercantile where you will find an assortment of quality merchandise offered at value prices.

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STORE POLICIES

SHIPPING & INSURANCE

Unless otherwise noted in an individual listing, my policies on shipping & insurance are as follows:

Items shipped daily Monday - Friday, holidays excepted. Items shipped via US Postal Service First Class.  Items shipped next business day following recept of cleared payment.  Shipping charges are specified in the item listing.  Rates include postage, packaging, handling, and insurance.  Expedited services may be available - please request a quote.

Items are insured for 100% of the transaction price plus shipping cost.

PAYMENT

Unless otherwise noted in an individual listing, my policies on payment are as follows:

Paypal only.

Some higher value / higher demand fixed price format items may require immediate payment.  These are invoiced separately.  If appropriate the combined shipping discount will be given via a partial refund to the buyer's Paypal account.  All other items require full payment within 3 days of close of sale.

If necessary an Unpaid Item Dispute will be filed and the item relisted.

RETURNS

Unless otherwise noted in an individual listing, my policies on returns are as follows:

I try to provide superior value and service.  If you have an issue with your purchase please contact me immediately.  I will make every reasonable effort to resolve the issue.  If we are unable to reach agreement, refunds are available subject to the following terms and conditions:

Requests for refunds must be made in writing.  All communication is to be through Ebay's message system.

I must receive your request for refund within fourteen (14) days of package delivery.

Buyer must return the item, including original packaging, in like condition.  Buyer is responsible for all costs associated with return shipping except in cases of Seller error.

Refunds will be issued via credit to buyer's Paypal account.

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