Please take the time to read the information on this page. It will save YOU & I a lot of time and avoid any misunderstandings. If you are EVER in need about ANY information pertaining to one of my auctions just email me. COMMUNICATION IS EVERYTHING to a successful outcome.

This page gives you detailed information about the following:

1.  What to do after winning an auction or buying a store item.
2.  Shipping and Packing Information.
3.  Delivery Times & Information.
4.  Shipping Insurance Information.
5.  Making a Claim for Lost or Damaged Goods in Transit.
6.  Postage/Shipping Costs and Payment Options/Methods.
7.  Refund Information.
8.  Disclaimer

   !! Please USE eBay checkout to request a Final Total !!

I will email the winning bidder within 48 hours of end of auction with payment instructions. You will probably get several emails from eBay and/or PayPal with End-of-Auction instructions. Please keep them until you get my email indicating your payment and shipping options for your item especially if you are the winner of several lots. I will combine shipping and payments on multiple wins.

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2.  SHIPPING & PACKING INFORMATION

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3.  DELIVERY TIME INFORMATION

* LETTERPOST -  is used for all Manuals and flat items such as Trading Cards, Stamps & Coins, or similar type items. Canada-Post estimates these items will arrive in the following time frames:

	Canada - 1-5 business days but could take up to 2 weeks during peak times such as the Christmas mailing rush.
	USA - 3-7 business days but could take up to 3 weeks during peak times such as the Christmas mailing rush.  I only use Airmail since there is no difference in charges.
	International - 1-2 weeks but could take up to 4 weeks during peak times such as the Christmas mailing rush. I only use Airmail since there is no difference in charges.

* SMALL PACKET -  can be used for any item that meets certain size and weight restrictions. Items that fit into this category would be small to medium items such as some cameras, model kits, etc as long as they are under 1 kilogram (2 pounds) and about the size of a loaf of bread. Canada-Post estimates these items will arrive in the following time frames:

	Canada - Not available. See Expedited Parcel Post.
	USA - 3-7 business days by Airmail and 7-14 business days by Surface mail but could take up to 1 month during peak times such as the Christmas mailing rush.
	International - 5-15 business days by Airmail and 15-30 business days by Surface mail but could take up to 3 months during peak times such as the Christmas mailing rush.

* EXPEDITED and/or PARCEL POST -  can be used for any item that exceeds the 1 kilogram limit of Small-Packet. Items that fit into this category would be larger and heavier ones that exceed 1 kilogram (2 pounds) or the size of a loaf of bread. Maximum shipping weight is 60 kilograms (66 pounds). Canada-Post estimates these items will arrive in the following time frames:

	Canada - 1-5 business days but could take up to 10 days during peak times such as the Christmas mailing rush. This will include a tracking number (Expedited only - NO Parcel Post).
	USA - 3-14 business days but could take up to 30 days during peak times such as the Christmas mailing rush. This will include a tracking number (Expedited only - NO Parcel Post). Not all US stations scan the tracking number but if you see the Sortation Facility in Mississauga listed that means your parcel is clearing customs and on its way via USPS.
	International - 3-6 weeks but could take up to 3 months during peak times such as the Christmas mailing rush. Only Parcel Post is available and there is NO tracking number at this time for International shipping.

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4.  SHIPPING INSURANCE INFORMATION

I include free insurance on all items valued at $100 or less that are shipped to a North American address and many International destinations. Beyond the $100, if you choose to NOT insure your item you do so at your own risk. I can't be held responsible for things I can't control. 

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5.  MAKING CLAIMS FOR LOST/DAMAGED GOODS

I retain all insurance forms for making claims against lost or damaged goods during transit. While I take pride in packing all of my items to survive the trip to your residence via Canada-Post and/or USPS, it still may be possible for an item to get broken and/or lost. BEFORE you contact me about a broken item please check the auction description to make sure that it wasn't listed as being broken/damaged as some very old collectible items might be. Likewise, if your item has not arrived in a reasonable time, please check the Delivery Times outlined for your method of shipping in section #3 above.

                !! After 10 years of selling on eBay I have only had to make 4 claims !!

If you feel that you have a reason to make a claim, please contact me as soon as possible via email. All claims MUST be made by me as that is the procedure here in Canada. DO NOT ship the item back to me or throw it out since Canada-Post may wish you to photograph it or ship it to them. I cannot initiate a claim until 30 days have passed for a Canadian or USA shipment or 75 days have passed for an International shipment. These are NOT MY RULES but Canada-Post's rules! Please do not get angry with me; I will gladly do the dirty work in dealing with the post office so please work with me and not against me.

Quite often Canada-Post will pre-approve the claim over the phone and I can send you a FULL REFUND (including postage) even before the claim is settled with me. In a worse case scenario, Canada-Post will contact you during their investigation to ensure that the claim/damage is legitimate and may ask you to send the item to them or take it to your local post office for inspection.

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6.  POSTAGE COSTS & PAYMENT OPTIONS

Shipping, Handling, & Insurance

All shipping costs are the responsibility of the buyer. Out of Country postage has increased dramatically as of Jan. 2009.

As a guide, each auction will have either exact or approx. shipping costs listed by country or region. A range is given since costs vary with destination, additional fuel surcharges, and taxes.

TAXES

Canadian residents must pay GST and 
Ontario residents must also pay PST.

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Payment Options/Methods
 

For ALL Customers (Canadian, USA, and International)

• is a secure way to make payments via credit cards: Items will be shipped after payment is made, usually the next day. Multiple lot winners will be asked to make ONE PayPal payment to help keep costs down.
• Please USE eBay checkout to request a Final Total

Since the majority of the items I sell are antiques and/or collectibles they will have been used and are probably in not perfect condition unless stated otherwise in the auction description. Since these types of items can break at any time I cannot provide any kind of a warranty. Even old items listed as Mint-in-Box may originally have had a warranty that is now no longer in effect. As a result !! ALL ITEMS are SOLD AS IS !! with NO REFUNDS.

However, if I mis-state, mis-represent, grossly err in the description of the item, or send you the wrong item, I will gladly refund your money in full, including shipping.  This does not apply if once you get the item it is not what you hoped it would be....see my disclaimer below.

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By placing a bid you agree to all of the conditions listed in this auction by me and/or eBay. While I attempt to describe and show all items that I sell to the best of my ability, I do not profess to be an expert on any of them. I may well overlook something that a expert eye may notice and thus, I post lots of pictures of each item. Please read the description carefully and look at the pictures closely!! Read my feedbacks and you will see that I am honest about the items I post. If you require more information, or specific pictures, please email me well before the end of the auction so that I may email them to you.

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All rights reserved.