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 Santayaya

Santayaya

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 Santayaya’s mission is to provide a comfortable, and friendly platform where anyone can purchase the most updated, unique and heart’s desire merchandises at an affordable price! Our product frequently updated catalogue is to bring you the most delightful surprise and online shopping experience.

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  • Return Policy
Shipping Procedure
Winning customer is required to provide shipping address and day time contact telephone number for shipping purpose. Shipment will not be processed until the above information is confirmed/verified. Buyers are responsible to pay for all the customs, duties and brokerage fees. (Please note that we will only ship to the billing address of the credit card holder if the transaction is paid by credit card.)
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Return Policy

MERCHANDISE ITEMS

Returned merchandise must be unopened, in new and unused condition with original packaging. We are unable to accept any merchandise with missing or damaged parts. If the merchandise is altered or missing or damaged, we are unable to refund or exchange the merchandise item.

Items can not be returned after 5 days from the date that the merchandise was received. Please pack the item for return in the way that we packed it and must be sent back to us exactly as you received it. All original boxes, materials, manuals, accessories and any related items must be included.

Freight and handling charges will not be refunded. The customer is responsible for insured shipping back to us. A 20% re-stocking fee applies for all returned merchandise items. 5% GST will be charged on re-stocking and non-refundable shipping fees for all Canadian customers. Please allow up to 7 business days for processing the refund.

CONSIGNMENT ITEMS

ALL items marked as CONSIGNMENT are NOT REFUNDABLE and NOT RETURNABLE. ALL CONSIGNMENT ITEMS ARE SOLD AS IS.