|Shipping & Handling
Buyer pays for all shipping and handling cost including shipping insurance which is required. All packages must be fully insured. An additional insurance fee of $1 per $100 of the final value will be added to shipping price shown. And we do not mark any package as a gift.
Customs / Duties / Brokerage Fee
Any order shipped outside Canada, there may be local customs or duties or brokerage fee. Please be aware that all countries have different rules, procedures, and fees for import packages. Buyers are responsible to pay for all the customs, duties and brokerage fees.
Unfortunately, Santayaya does not have information on customs or duties. Therefore, we are not able to estimate these charges. Please check with your local customs or authorities for details before placing your bid.
Canada / USA Orders
We use UPS and Canada Post for shipping within Canada and United States.
Customer should check the shipping rate by using our shipping calculator "Get Shipping Rate" button and agree with the rate prior to bidding & purchasing.
We ONLY use UPS Express for consignment items. International buyers, please contact us via email at (email@example.com) for shipping quote. Winning customer is required to confirm the shipping address and to provide a day time contact telephone number for shipping arrangement. Shipment will NOT be processed until the above information is confirmed / verified.
In Store Local Pick Up
Local pick up is available. Customers can arrange pick up from our Richmond, BC, Canada office to save shipping cost. Once we receive all the necessary payment including GST & PST taxes, we will arrange a time for pick up. Our address is as following:
(Located inside Aberdeen Centre Shopping Mall on 3rd floor)
Unit 3560 - 4151 Hazelbridge Way
Richmond, BC V6X 4J7