Feedback - Please confirm the arrival of your purchase by leaving feedback. Contact us if for any reason you are not satisfied with your items or our service. We are interested in continuing to build a loyal following, and working hard to receive a 5-Star rating in every category. Complete satisfaction is our goal.
Shipping - Orders are usually shipped the same day (if paid by 2pm EST) by FEDEX, or UPS. Worldwide bidders welcome! From our EU location all packages will be shipped with UPS Express, or UPS Expedited. The actual price of these services is much higher, than what we are charging.
Note : We are not responsible for Customs Duty or Taxes.
Authenticity - SARTORIALE proudly stands behind the authenticity of all our products. Our merchandise is completely guaranteed to be authentic.
Return Policy - 10 Day Return- Money Back. Shipping paid both ways by the buyer (in case of free shipping, actual shipping charge will be deducted), item must be received in the same condition as it arrived, unaltered, with all labels, etc attached.
(we strongly suggest using a traceable and insured method of shipping)
Before returning anything by mail to us, you first must obtain a Return Authorization ("RA")
Allow 3 days (not including delivery time) from when we accept your returned product for the processing of your credit.