|  |
No Surprises Guarantee
| No Surprises Guarantee |
|
|
Scarlett's Closet is a
designer sample sale like Nordstrom's Rack, Filene's Basement or
Neiman Marcus Last Call. We offer the savvy shopper outstanding
style at an affordable price.
Our wedding
dresses and special occasion dresses are one of a kind salon
samples.
You get
superior quality and style by a world famous designer for a fraction
of the retail price. In return, you accept a
little-less-than-perfect floor sample.
Still, no one likes
surprises, so we inspect, grade and describe every gown so
you'll know what to expect. |
 |
Our standards for condition
We
scrutinize the condition of wedding dresses and special occasion dresses
three times: 1) on receipt from the salon; 2) on the mannequin during
photography; 3) before it is shipped to you. We look for anything that
disqualifies wedding dresses and special occasion dresses for our virtual
boutique. Then we note fitting room wear, if any, and disclose the
condition in the description. How We Grade Condition
- New - never active as a floor sample, no
wear of any kind. This is A+.
- Excellent - active floor sample with only
very slight fitting room wear. This wear is so minor that it often
escapes notice, including a missing or dangling bead, a missing hook or
eye and dust at the hem or under the train. This is A-.
- Very good - active floor sample with
visible wear which we disclose. This wear may include missing beadwork,
a minor seam separation or soil at the hem and under the train. This
dress can be restored to perfection with light mending and professional
dry cleaning. It gets a B.
- Good - active floor sample with visible
drawbacks which we disclose. This dress may have a small tear in the
tulle, pulls or snags in the fabric, missing buttons, bead damage, a
broken zipper, excessive soil. It can be restored 99% to perfection with
a little TLC; a minor pull or snag can be overlooked. It is graded as
C.
This tough process works. Thousands of
satisfied customers agree. Their feedback speaks for itself.
Our no-surprises guarantee
If a
bridal or formal dress does not meet these standards "as it is described",
we will notify you before shipping. You may cancel the transaction
for a full refund. You may permit us to remedy the undisclosed
wear and delay shipping two weeks. You can accept a rebate toward dry
cleaning or mending so you can get your dress immediately.
At the bottom line, the one of a
kind floor sample wedding dresses and formals in Scarlett's Closet Sample
Sale are practically perfect. They are in good to excellent condition and
a terrific buy for the bride, maid, mom or best dressed guest who wants to
shine in designer style while also stretching budget dollars.
Always feel free to email us with questions or concerns. We are
here to help make your dream wedding dress a dream come true.
|
|
|
|
|