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Frequently Asked Questions

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Frequently Asked Questions
 Q: Do you combine shipping for multiple items?
  A: I usually do depending on the items. Please contact me with your order list of items you like to purchase.
 Q: Can I buy now and pay later?
  A: Yes, if applicable on item BUT Payments MUST be received within 7 [Seven] days of closing sale. Otherwise, I will have to report non-paying buyer to eBay in order to get my selling fees paid to eBay back.
 Q: When I should get refund after I return an item?
  A: If applicable, returned items MUST be in it's orginal quality (Un-open, sealed, exactly as delivered by us), the refund will only be issued as the item is received back in it's ORIGINAL condition. The returned item will not be accepted if it's damaged during it's way shipped back. Refund will not include the shipping charges of the item back to us
 Q: Do you do wholesale?
  A: Only serious buyers accepted.
 Q: Item received not as descriped...
  A: Please contact me using eBay message (to Yemen-Shop) and also a copy to info@bakhoor.info . Please provide me with all details and why do you thing it's not the same item as description. Please don't worry, it's nothing we can't resolve.
 Q: Other questions?
  A: Please find first if your question is included in my FAQ, if not please feel free to use the eBay messaging system to contact me about any other questions or any concern.
 Q: My item(s) NOT arrived yet...
  A: Please contact me using the eBay message (to Yemen-Shop), and also a COPY to info@yemen-shop.com . It normally takes 2 to 4 weeks to most countries, but delivery is affected by many factors such as postal traffic, customs, and weather. So kindly allow sometime as it's an overseas shipment from Yemen to your country that I have no control upon...
 Q: My item arrived damaged.
  A: Please contact me promptly within 3 days after you received the item, using eBay message (to Yemen-Shop), and also a COPY to info@yemen-shop.com . Please include photos and ALL details. It's rarely that an item is damaged (0.001%). I try hard to see that you get your won items as safe as possible.
 Q: Can you find an item for me?
  A: Yes, depending on my time and if you accept the price and shipping fees. Just send me ALL the details about the item and send me message. I will be glad to help if I can ^_^