We are careful with your puzzles!
Puzzles that are not already shrink wrapped in plastic are placed in a plastic bag and then wrapped in either butcher paper or newspaper before being placed in a shipping box. We then cushion the puzzles with crumpled paper so they do not bump around inside the box during transit. (There are exceptions to this policy, but those are always noted in our listings. Some small or bagged puzzle listings offer the option of shipping in a padded envelope to save you postage.)
We use new and clean recycled packing materials. We buy quite a few shipping boxes each month, but we recycle when we can find the right sizes at local businesses. We do what we can to reuse resources and help the environment whenever possible.
If you have any questions about our shipping practices, please feel free to ask. Concerns are welcome - that is how we better our processes!