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Sew Creative Fabric

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  • Frequently Asked Questions
Frequently Asked Questions
 Q: You have not responded to my question?
  A: We try very hard to answer all questions within a day, but occasionally one slips through the cracks. If we didn't respond to you, we apologize. Please send your question again.
 Q: I can't request a combined shipping total? What do I do?
  A: If you are unable to request an updated total, we will refund shipping overcharges back to your PayPal account.
 Q: Do you ship to other countries than those listed?
  A: We will ship to most countries. If your country is not on the list, please contact us before purchasing to make sure that we can accomodate you.
 Q: Do you offer any discount for multiple yard purchases?
  A: We do not offer discounts on the prices of our fabrics. However, we do pay the shipping charges for US orders of over $75. We will also subtract $6 from the shipping cost on international purchases of over $75.
 Q: Do you offer combined shipping rates?
  A: We do offer combined shipping rates for multiple item purchases. For purchases of 2 or 3 items, the rates calculated by Ebay are usually correct. If you wait for us to send you an invoice, we will apply the correct shipping rate. If you have already paid, and think it was too much, let us know and we will refund the excess charges.
 Q: When can I expect my order to arrive?
  A: We ship orders on Mondays, Wednesdays, and Fridays (sometimes Saturdays). Your order will be mailed within 2 business days of receiving your payment. Within the US, the usual time in transit is 2-4 days. Occasionally, for one reason or another, it takes a little longer. Please be patient if this office delays are beyond our control.
 Q: Can I get more than 1 yard of this fabric?
  A: Please check the quantity available on the listing. If you click on the "Buy it Now" button, you'll be able to type in the quantity you want for listings with more than one available.
 Q: How many yards can you fit in a flat rate envelope for international shipping?
  A: We can fit up to 6 yards of cotton fabrics (44 inch width/non-flannel) in a flat rate envelope. Please do not ask us to try to stuff them any fuller. The post office here will not accept them when they are "overstuffed."
 Q: Can I purchase a partial yard or fat quarter?
  A: Yes, we will sell less than a yard. Please click on the "Red Door" in any of our listings to go to our store page. There are generic listings for you to make partial yard purchases. You'll need to send us a message that includes the item numbers and titles of the fabrics you want.
 Q: What is the scale of the fabrics in your pictures?
  A: In a typical listing for fabric yardage, you will see a picture that is 8.5" x 11.5" (the size of my scanner bed), and a square picture that is a 6-inch square. These should help you to determine the scale of the fabric.
 Q: Will you send out samples of your fabrics?
  A: Sorry, but since the quantities of most of the fabrics we carry are limited, we do not send out samples.