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Shears and Scissors

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Returns Policy
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9am-5:30pm Monday-Friday

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General Interest
  

Receiving the Order

Defective Items are Missing Parts

Any product having some fault will be happily replaced.
You can claim within the seven days for the defective items. Please make sure returned items are in their original and unused condition.
If there is any part is missing, please notify us on the delivery day.
Customer will pay the return shipping charges; however, we will refund your postage costs too on verification of the fault.

Authorization

While returning an item, please email us for an authorization code. This must also be clearly stated on the parcel. Please note that we cannot accept unauthorized returns.

Feedback

Everyone knows that eBay works on the feedback system and this is very important to develop trust between both buyers and the sellers. We always leave positive feedback for our valued customers like you because we know that if you're happy with our items and customer service, you will do the same for us.
Now buyers can also rate the seller thoroughly using the Detailed Seller Rating tool. This five star rating tool let you rate us as follows:

  • Communication
  • Item as described
  • Dispatch time
  • Shipping and handling fees

Leave your rating on the Leave Feedback page where you leave your normal feedback.

We want you to be completely satisfied with our products and customer service. Please contact us even if you have a tiny problem before you leave feedback. We will immediately make arrangements to resolve the problem.