Product Information How do I find my size ShoeMall has many brand name shoes in sizes 4-18 and in widths from AAAA (4A) - EEEEEE (6E). For ordering, if you are familiar with the brand, order the size you would usually buy. Women's Shoe Length Equivalents Length to order US UK EU INCHES 4 2 34 8 1/4 4 1/2 2 1/2 34/35 8 1/2 5 3 35 8 5/8 5 1/2 3 1/2 36 8 3/4 6 4 36/37 9 6 1/2 4 1/2 37 9 1/8 7 5 38 9 1/4 7 1/2 5 1/2 39 9 1/2 8 6 39 9 5/8 8 1/2 6 1/2 39/40 9 3/4 9 7 40 10 9 1/2 7 1/2 41 10 1/8 10 8 41/42 10 1/4 10 1/2 8 1/2 42 10 1/2 11 9 43 10 5/8 11 1/2 9 1/2 43/44 10 3/4 12 10 44 11 12 1/2 10 1/2 44/45 11 1/8 13 11 45 11 1/4 Men's Shoe Length Equivalents Length to order US UK EU INCHES 5 4 1/2 38 9 5 1/2 5 38/39 9 1/8 6 5 1/2 39 9 1/4 6 1/2 6 39/40 9 1/2 7 6 1/2 40 9 5/8 7 1/2 7 41 9 3/4 8 7 1/2 41/42 10 8 1/2 8 42 10 1/8 9 8 1/2 43 10 1/4 9 1/2 9 43/44 10 1/2 10 9 1/2 44 10 5/8 10 1/2 10 45 10 3/4 11 10 1/2 45 11 11 1/2 11 46 11 1/8 12 11 1/2 46/47 11 1/4 12 1/2 12 47 11 3/8 13 12 1/2 48 11 5/8 13 1/2 13 48/49 11 3/4 14 13 1/2 49 12 15 14 1/2 50/51 12 1/4 16 15 1/2 52 12 5/8 Men's Standard Width Equivalents Narrow 3A, AAA, 2A, AA, B, N, C Medium D, M Wide E, W Extra Wide 2E, EE, WW, EEE, XS, 4E, EEEE, 5E, EEEEE, 6E, EEEEEE Men's shoe width guidelines. D width is a medium (M) width; this is the regular or average width. C width or a B width is a narrow width. If you go down a letter the width is decreased by ¼ inch. E width is a wide width, every time another "E" is added (i.e. EE to EEE) the width is increased by ¼ inch.                                   Women's Standard Width Equivalents Super Slim 4A, AAAA, SS Slim 3A, AAA, S Narrow 2A, AA, N Medium B, M, MW Wide C, D, E, W Extra Wide 2E, EE, XW, WW, EEEE

Women's shoe width guidelines. B width is a medium (M) width; this is the regular or average width. A, AA, AAA, etc. are narrow widths, the more "A's" the narrower the shoe, every A decreases the width by ¼ inch. D, E, EE, etc. are wide width shoes, for every letter you go up ¼ inch is added to the width, also for every extra "E" (i.e. E to EE) an extra ¼ inch is added. The letters "D", "W", "EE", and "WW" refer to the width of the foot, not the size of the calf.

Kids' shoe guidelines.

If you are unsure what size shoe your child wears:

• Put your child's heel against the wall, on top of a piece of paper.
• Mark where your child's heel is, and where the toes are. Measure both feet.
• Measure the distance between the marks and use the conversion chart to find the proper shoe size

• Your child's feet are constantly growing! Be sure to check their shoes fit properly every two to three months.
• Kids' shoes should have ¼" wiggle room in the toe area. This allows room to grow and helps with balance. A snug width is also important to keep your child from slipping out of his/her shoes.
• Often brands size their shoes differently, and you may see fit recommendations for certain styles. If you are accustomed to the brand, please purchase the size you normally buy. If not, please consider our recommendations.
• It is normal for a child to have one foot larger than the other. Order shoes to the larger foot.
• If no narrow sizes are available, you may wish to order a ½ size down.
• If no wide sizes are available, you may wish to order a ½ size up.
• If your child is in between sizes, we recommend ordering the next ½ size up.

ShoeMall does have a sizing guide available, although it may not be absolutely accurate for all brands, it can give you a general idea. You can request this guide by calling us toll-free at 1-800-704-5478. Operators are there to help you 7 days a week starting from 6:00 am to midnight (Central Time). You can also e-mail us your request at service@shoemall.com. With size varying between manufacturers, ShoeMall cannot guarantee fit, which is why we give these suggestions to finding a proper fitting shoe.

Shipping Information

How long will it take to receive my order?

Most orders ship within 24 hours of receiving them.

Orders placed on a Friday, Saturday or Sunday will not be processed until the following Monday.

FREE Standard shipping time is 7-10 business days from receipt of your order.

Please allow 1-2 additional business days for delivery to AK, HI, and all U.S. Terr. and APO/FPO addresses.

Can I ship to someone at an address different from mine?

Yes. During the order process, enter the name and address of the person you would like the package shipped to into the shipping information.

Privacy Policy

Security
ShoeMall features Secure Site Class 3 Authentication by VeriSign® ShoeMall uses VeriSign, which offers state-of-the-art, completely dependable security infrastructure and is the most trusted, recognized, security brand on the web. Secure Site by VeriSign provides the ultimate in credibility for online transactions. You can be confident each purchase is backed by the most reliable, secure operations infrastructure, comprehensive security, trust and authentication practices. VeriSign authentication procedures have withstood the most rigorous scrutiny from independent third-party auditors. In fact, VeriSign is the only Certificate Authority in the world to have passed an extensive independent Type #SAS 70 audit by KPMG, the global accounting and consulting firm. (The Statement of Auditing Standard 70, Type #SAS 70, was established by the American Institute of Certified Public Accountants to certify trusted practices.) For more information visit VeriSign http://www.VeriSign.com.

Privacy
Occasionally we provide our customer list to companies whose products might interest you. If you do not wish to receive these mailings, please send your request along with your mailing address to us by phone at 1-800-704-5478 or write to:

ShoeMall
1251 1st Avenue
Chippewa Falls, WI 54729-1400

Legal Information

Product Information - The products displayed at this Site are available while supplies last. The prices displayed at this Site are quoted in U.S. dollars.
Property Rights - The entire Site as a whole is protected by copyright and trade dress laws. All rights, ownership and interest in are owned by ShoeMall and its parent companies. All identified trademarks appearing at the site are trademarks of ShoeMall and its parent companies and all affiliated trademarks of other companies used with permission. Excepting trademarks and brand names of third parties for merchandise depicted on the Site, or as otherwise noted, all images, materials, designs, photographs, illustrations, icons, videos and other materials that are part of this Site are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by ShoeMall and its parent companies. Our Site as a whole, and its contents, are intended solely for personal, non-commercial use by Site users. It is permissible to download or copy contents and other materials subject to downloaded capability displayed on the Site for personal use only. No right, title or interest in any downloaded images or materials or software is transferred to you as a result of any personal copying or downloading. As a Site user, you may not reproduce (except for personal use as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or otherwise utilize in any way, in whole or in part, any of the Contents, the Site, or any related software.