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| » Once your payment is received, we strive to ship your item within 3 business Days. Oftentimes, your shipment will be mailed within 24 hours. |
| » We offer very affordable insurance and ask that you purchase it as we cannot be responsible for items lost or damaged in the mail. Insurance is required for all International shipments and unconfirmed US Addresses. |
| » Your satisfaction is our #1 priority! If there is any problem with your purchase, please contact us and we will do our best to make it right. Always include your first and last name and ebay user name when contacting us. |
| » International buyers need to contact our customer service department prior to bidding if they have questions regarding shipping charges. Shipping and Handling is determined by the weight and size of your parcel. Our items vary dramatically in size and weight. International shipping charges are higher than domestic charges. U.S. buyers also need to contact customer service if there are any questions about combined shipping rates. If you live in the U.S. or Canada, there is a $1 S&H discount for each additonal item paid on the same invoice. Other items Vary by weight. |
| » We are happy to combine shipping on items won within 48 hours that are combined on the same invoice. Combined shipping is not available on items paid for separately. There is a $1 S&H Discount for each additional item paid for on the same bill. If you live in Canada, please add $1.25 to the S&H of your parcel. |
| » Please pay within 3 days of auction end and store purchase. |
| » We take pride in keeping you informed about your purchase(s). Expect to receive an e-mail indicating the date your purchase(s) will ship. U.S. customers generally receive a Delivery Confirmation number. Please make sure your PayPal account has a current e-mail address so that you will receive this information in a timely manner. |
| » We happily accept returns or exchanges if the item is defective, or not as described in our listing. This is the only reason we are able to accept refunds or exchanges, so please plan your purchases accordingly. |
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