Returns/Exchanges
14 day Return Policy-Clothing and Footwear
We firmly stand behind our products and believe our customers have the right to return for Money Back MINUS ALL SHIPPING COSTS WE DO NOT REFUND SHIPPING COSTS!
NOTE: IF YOU REMOVE THE TAG - YOUR ITEM IS NOW UNRETURNABLE- IF YOU TRY ON ITEM AND LEAVE WHITE DEODORANT MARKS ON ITEM IT IS UNRETURNABLE! ITEM WILL BE SHIPPED BACK WITH NOTE EXPLAINING WE DO NOT TAKE BACK WORN/DAMAGED ITEMS.
AFTER 14 DAYS Merchandise credit or exchange ONLY for any unworn items for 30 days! Minus all shipping costs.
Our Return Policy
- Returns for Merchandise Credit can be made within 14 business days of receipt.
- Only unworn, unwashed,unused items with all the orginal tags attached can be returned AS WELL AS PACKAGING
- Sale items, and custom orders cannot be returned.
- All shipping costs are the responsibility of the buyer.
- SEASONAL ITEMS CAN NOT BE RETURNED
- ITEMS WITH G-STRINGS/THONGS and of personal nature CAN NOT BE RETURNED-STATE LAW
- INTERNATIONAL ORDERS NO RETURNS
Our Exchange Policy
- 30 day exchange policy for different size or store credit
- Sale items, INTERNATIONAL and custom orders cannot be exchanged.The buyer is responible for any additional costs as well as charges.
- The item being exchanged must be unworn, unwashed, unused, with the orginal tags attached.
- An EGA (Exchange Good Authorization) form is required for all exchanges. TERMS OF SALE:
*COSTUMES AND SEASONAL AND CLEARANCE ITEMS :
COSTUMES AND SEASONAL ITEMS :
Exchange ONLY for DIFFERENT SIZE IF SIZE IS IN STOCK-
VERIFY ALL SIZING BEFORE PURCHASING! ALL OTHER TIMES it is a 30 DAY MERCHANDISE CREDIT to use towards any other item in our store.
State Health Laws, prevent a return on any item with a thong, or g-string or of a personal nature (thongs, bikinis,). For obvious health reasons. They can't be RETURNED OR EXCHANGED it is AGAINST THE LAW
FOOTWEAR:
Same as Above-14 Day/30 Day Exchange/Merchandise Credit
Try item on the carpet or a towel, no signs of wear, cuff marks or heel marks, must be returned in orginal packaging (ie. Box) DO NOT SHIP BACK USING ONLY THE BOX AS THE PACKAGING. TAPE DAMAGES THE BOX AND ITEM BECOMES UNSALEABLE AND WILL BE RETURNED AT YOUR EXPENSE.
Shipping is the complete responsibility of the buyer! WE DO NOT REFUND ANY PORTION OF YOUR SHIPPING COSTS!
INTERNATIONAL ORDERS : NO RETURNS ON LINGERIE, SHOES CAN BE EXCHANGED; You are responsible for return shipping. |