Returns/Exchanges: 30 day Return Policy-Clothing and Footwear
We firmly stand behind our products and believe our customers have the right to return for Money Back MINUS ALL SHIPPING COSTS WE DO NOT REFUND SHIPPING COSTS!
Note: If item shipped with free shipping. There is a NON-REFUNDABLE 5.95 restocking fee.
NOTE: IF YOU REMOVE THE TAG - OR OPEN THE CELLOPHANE WRAPPER or BOX- YOUR ITEM IS NOW UNRETURNABLE- IF YOU TRY ON ITEM AND LEAVE DEODORANT MARKS, THE SMELL OF PERFUME OR ANY SIGNS OF WEAR ITEM IT IS UNRETURNABLE! ITEM WILL BE SHIPPED BACK WITH NOTE EXPLAINING WE DO NOT TAKE BACK WORN/DAMAGED ITEMS.
Our Return Policy
- Returns to be made within 30 business days of receipt.
- Only unworn, unwashed,unused items with all the orginal tags attached can be returned AS WELL AS PACKAGING-Note: cellophane wrappers & Boxed items must be unopened.
- Sale items, and custom orders cannot be returned.
- All shipping costs are the responsibility of the buyer.
- SEASONAL ITEMS CAN NOT BE RETURNED(Costumes)
- ITEMS WITH G-STRINGS/THONGS and of personal nature CAN NOT BE RETURNED-STATE LAW. THAT MEANS ANY LINGERIE,LEATHER OR VINYL ITEM WHICH INCLUDES a Thong, G-string, etc... please do not email us that you have not tried on the bottom and want to return/exchange item's. We simply are unable to.
- INTERNATIONAL ORDERS NO RETURNS
Our Exchange Policy
- 30 day exchange policy for different size or store credit
- Sale items, INTERNATIONAL and custom orders can be exchanged.The buyer is responible for any additional costs as well as charges.
- The item being exchanged must be unworn, unwashed, unused, with the orginal tags attached.
State Health Laws, prevent a return on any item with a thong, or g-string or of a personal nature (thongs, bikinis,). For obvious health reasons. They can't be RETURNED OR EXCHANGED it is AGAINST THE LAW
FOOTWEAR:30 Day Return Exchange Policy
Try item on the carpet or a towel, no signs of wear, cuff marks or heel marks, must be returned in orginal packaging (ie. Box) DO NOT SHIP BACK USING ONLY THE BOX AS THE PACKAGING. TAPE DAMAGES THE BOX AND ITEM BECOMES UNSALEABLE AND WILL BE RETURNED AT YOUR EXPENSE.
Shipping is the complete responsibility of the buyer! WE DO NOT REFUND ANY PORTION OF YOUR SHIPPING COSTS!
INTERNATIONAL ORDERS : SHOES CAN BE Returned or EXCHANGED; You are responsible for return shipping.