Customer Service personnel are available to take your calls 9am-5pm PST, Monday through Friday. Sixity is American-owned and operated, and all your questions will be answered locally by personnel in our California office.
Toll-Free Phone: (888) 679-6279
You may also contact us via the eBay message center.
Checkout and Payment
You can pay for your purchase using your Visa, MasterCard, American Express, Debit Card, or PayPal. Multiple items can be combined into a single purchase to make payment and shipping easier.
All shipments to California will be charged the applicable sales tax.
We want you back on the road as soon as possible.
All of our items are in-stock and ready to ship from our California warehouse - we DO NOT use a 3rd party fulfillment company who has no interest in getting you the right part right away.
Orders placed before 5pm PST, Monday through Friday will ship the same day! All other orders will ship the next business day. You will be e-mailed a tracking number when your order ships so you can track your package.
Many of our items ship for FREE, including Axles, Drive Belts, Repair Manuals and more. If you need your part sooner, upgraded shipping is available for a small additional charge.
Sixity stands for value, selection and quality. If you are not satisfied with your purchase please contact us and we'll make it right!
Our goal is to provide a 5-star experience with our detailed descriptions, clear communications, fast shipping times and low shipping charges.
We give all our paying customers positive eBay feedback. Please work with us if you have a problem before leaving negative feedback.
Returns and Exchanges
Please double-check that the part you need matches the description provided.
Many of the parts we sell at Sixity only work with specific vehicles. We include fitment details whenever possible to help you choose the right product for your vehicle. Please double-check the accuracy of your order before purchasing. Check that the reference number, size, and placement are correct. Feel free to contact us with any product or fitment questions.
Did you receive an item other than the item you purchased? Or an item that does not fit a vehicle as advertised?
- Contact us within 30 days and we will ship out the correct item.
- We'll also send you a prepaid mailing label to ship the original product back to us.
Did you receive the item you ordered, but decide you no longer want it?
- If the item is unopened, ship it back to us using the instructions below within 30 days and we will exchange it or issue a full refund, less any original shipping costs.
- If the item is opened, and has not been used or installed, ship it back to us using the instructions below within 30 days and we will exchange it or issue a full refund, less any original shipping costs and a 15% re-stocking fee.
- If the item has been installed and/or used, we are unable to accept a return due to safety concerns with used parts.
Return and Exchange Instructions
- Fill out the Return Form on the back of your original packing slip.
- Send the completed form along with your name, order number, and the item you are returning in its original packaging to the following address:
4354 Town Center Blvd.
El Dorado Hills, CA 95762
- If you no longer have the original packaging, make sure to carefully wrap and protect the product when shipping it back. Products damaged due to insufficient packaging may not be eligible for refund.
Frequently Asked Questions
If you are looking for other information about Sixity and our policies, please visit our FAQ page.
Sixity, Inc. launched in 2006 and is located just outside of Sacramento, California. We have a dedicated team of product engineers, web programmers, and sales staff to bring you the best possible products for your ATV, Motorcycle, Car, Truck or Snowmobile.
Our goal at Sixity is to provide you with the best possible shopping experience through unsurpassed value, convenience, and selection. Sixity carries a wide range of products for demanding automotive, motorcycle, ATV and snowmobile enthusiasts, and are constantly working to bring you new products with even more value and selection.
Sixity is a proud member of the Better Business Bureau