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| Q:Are the items Sixity sells new. |
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| A:Yes - all items sold by Sixity are new. |
| Q:Do you offer free shipping? |
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| A:Many of our product lines offer free shipping. Refer to each product description for the shipping policy and shipping options. Items which do not offer free shipping are shipped as cost-effectively as possible via USPS First Class Mail, USPS Parcel Post and/or UPS Ground. |
| Q:How quickly will you ship my order? |
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| A:All our products are in-stock and ready to ship. Items ordered by 9am PST Monday through Friday will ship that same day. All other items ship within 1 business day. |
| Q:Can I pick up my order from your warehouse? |
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| A:No, unfortunately we do not offer local pickups at this time. |
| Q:Where is Sixity located? |
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| A:Sixity is headquartered outside Sacramento, California. |
| Q:How long has Sixity been in business? |
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| A:Sixity has been operating since 2006. |
| Q:Are you a U.S. operated business or do you outsource to other countries? |
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| A:Sixity is proud to be a U.S.-owned and operated business. All customer service questions are answered locally by personnel in our California office. |
| Q:Do you charge sales tax on orders? |
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| A:Sales tax is only charged to orders delivered to California residents (7.50%). We are required to do this by law. There is no sales tax for orders shipped to other states. |
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