Thanks for supporting Skatepark of Greenville. Return Policy- You have 7 days to return for a money back refund from the date you received the item, Domestic shipments only, if you return a product that is missing any part or damaged you will not receive a refund. Please allow extra time for items that are sent through the post office for International buyers. We check every product that goes out to ensure customer satisfaction. If you have further questions call us directly at 866-SK8-5956. Shipping charges are extra to Hawaii, alaska & Puerto Rico. Skater Owned and Operated! Skate to Live & Live to Skate!