Currently we only accept PayPal.
Sales Tax: For shipments to Utah, California, Michigan, New York, New Jersey, Minnesota, and Washington State we are required to charge sales tax.
Skullcandy orders are processed within 1-2 business days Monday-Friday. Orders placed over the weekend will process on Monday. Please allow 7-10 business days in transit via UPS Mail Innovations.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
14 DAY EXCHANGES
We offer exchange within 14 days of purchase, item must be in unopened and original condition. Buyer will be responsible to pay return shipping costs. We will process your exchange within 2 business days of receipt.
To request an exchange, please click the 'Ask Seller a Question' link and provide your name and user id.
Have a question? Contact us by clicking the 'Ask Seller a Question' link. We will reply to your email within 1-2 business days. Emails received on weekends will be answered the following business day. We look forward to hearing from you!
All Skullcandy products have a limited manufacturers lifetime warranty in two categories:
Aggressive Listening Discount: If your headphones broke because of a crazy crash on the mountain or a violent head-banging session, or any other reason that is not a product defect, we'll still hook you up with 50% off a replacement in our online store.
Defective Product Replacement: The item broke for no good reason. Tell us what happened and we will send you a voucher to replace the defective product with a product of equal value. Manufacturing defects generally appear within the first year of ownership.
To warranty your product, please visit http://www.skullcandy.com/rma/