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 A Pet Supply Business With A Passion For Dogs and Cats. See our great deals on Training, Toys, Grooming, Obedience and Collars.
Frequently Asked Questions

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Smiley Dog & Cat
Frequently Asked Questions

Q: What if I have a question about payment, shipping or your return policy?
A: You can find all your answers on our listing. If you still have a question, please contact us through the EBAY message system and we will be glad to answer all your questions.

Q: Can you ship to a different address from the one that is on my PayPal account?
A: Normally no but there are rare circumstances. Please contact us prior to your purchase.

Q: How soon will you ship my item?
A: We have a 1 day handling time excluding weekends and Holidays.

Q: Can you send me tracking information?
A: We provide tracking on all our sales. It will be automatically sent to you from PayPal once a label is created. In addition, the tracking number is listed on your purchased item page.

Q: Can you ship my item a more cheaper way?
A: All our items are shipped for FREE

Q: Are your Store Items from a smoke and fragrance free environment?
A: Yes, all our items are stored in a smoke free, temperature controlled facility.

If you still have any questions please contact us through the EBAY message system and we will be glad to respond as quickly as possible.

Best Regards
Smiley Dog & Cat
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