Shipping: I ship quickly! Within one business day after your payment. I offer free Media Rate shipping on almost all auctions. Remember that if you live far from us, it could take USPS as long as 14-21 days to deliver your book via Media Rate/Parcel Post! The further you live from Western Massachusetts, the longer those economy methods will tend to take. And they are particularly slow to Hawaii, Alaska, the West Coast, and other far-away places. If you need your package to arrive quickly, and you live more than 200 miles away from Massachusetts, please choose PRIORITY mail shipping.
Packing: I insure all of my Ebay book sales against loss or damage in transit to you, and I have never had one of my items damaged in transit. That's because I pack books extraordinarily well: Crush-proofed, water-proofed, & scratch-proofed. I do not charge our customers for shipping supplies or handling. I pay for the carton, tape, wrapping, paper, labeling, printing supplies, insurance and tracking number ourselves. A rare exception is a surcharge for an unusually heavy or fragile order. See item descriptions in such a case.
Returns: Did I make a significant error in a book description? If so you'll find that I positively scramble to make it up to you! For a full refund, simply (a) contact me for authorization and packing tips, and then (b) return the book to me in its original condition within 14 days after I delivered the book -- and with a tracking number, delivery confirmation, or insurance. Then I'll reimburse you -- including the equivalent of a Parcel Post rate for your return shipping cost. Did you damage our book, but still want to return it? I can provide a partial refund based on my estimate of its remaining market value (I consider such things as: new writing and marks, soil, bumped corners, creases, scratches, stains, etc). See your item's auction text for details, exceptions, or modifications to our policies.