Packing: I insure all of my Ebay book sales against loss or damage in transit to you, and I have never had one of my items damaged in transit. That's because I pack books extraordinarily well: Crush-proofed, water-proofed, & scratch-proofed. I do not charge our customers for shipping supplies or handling. I pay for the carton, tape, wrapping, paper, labeling, printing supplies, insurance and tracking number ourselves. A rare exception is a surcharge for an unusually heavy or fragile order. See item descriptions in such a case.

Returns: Did I make a significant error in a book description? If so you'll find that I positively scramble to make it up to you! For a full refund, simply (a) contact me for authorization and packing tips, and then (b) return the book to me in its original condition within 14 days after I delivered the book -- and with a tracking number, delivery confirmation, or insurance. Then I'll reimburse you -- including the equivalent of a Parcel Post rate for your return shipping cost. Did you damage our book, but still want to return it? I can provide a partial refund based on my estimate of its remaining market value (I consider such things as: new writing and marks, soil, bumped corners, creases, scratches, stains, etc). See your item's auction text for details, exceptions, or modifications to our policies.