Wrong Item(s) Received

If you have received a wrong item(s), please email us and specify the relevant item(s) and model number(s).

Once confirmed, we will have a replacement order shipped.

Missing Item(s)

If something is missing from your order, let us know which items you received and which items you did not receive.

Once confirmed we will have a replacement order shipped.

Defective Item(s) or Dead On Arrival

If you feel you have received a defective item(s), email us with the relevant model number and a brief description of the defect. 

Once confirmed we will have a replacement order shipped.

All issues should be reported within 48 hours of receiving your order.

Returns

When an exchange or replacement is warranted, you have 30 days from the time of purchase to do so.

Exchange orders may be subject to additional shipping/handling fees.

Only item(s) with original packaging may be returned.

Shipping and handling fees are non-refundable.

Customers will be responsible for return shipment.

To obtain an RMA number, please contact us via Email with the auction ID and issue.