Visit Our Website: SportBikeFL.com
SPORTBIKE PARTS & EXPORT is dedicated to providing our customers with the best service possible! We will continue to strive to make SPORTBIKE PARTS & EXPORT your first choice for the best products, lightning fast shipping, and superior customer service. We've partnered with world leaders in technology and security to provide you with an easy to use, fully interactive and secure on-line shopping experience
We understand that you want to be part of the process throughout the order and delivery of your order. We always strive to provide you the best shopping experience possible. You will know the status of your order every step of the way – in real-time. We believe that it is important for us and you to know your order status from the moment your payment is submitted for authorization and verification, to the arrival of your product at your doorstep.
Confirmation of your order email: Thank you for placing your order. Your order was received successfully and is presently being verified. Please note: your order is not charged until it is shipped. At this point you will be assigned an order number and you can verify your order via the email we sent to the supplied email address.store products will show here
- Can I pay by Check, Money Order or Cashiers Check?
Paypal is our preferred and easiest method of payment for all orders. Accept credit and debit cards instantly, or invoice. If for some reason Paypal isn't viable for your payment, please contact us. Payment methods other than Paypal are acceptable.
Can I pay using PayPal?
We gladly accept PayPal. If you're not already a PayPal member, signing up is easy! To learn more, or to get started, visit PayPal's website at: www.paypal.com. Once you have joined PayPal, you can send your payment by entering our e-mail address in the "Recipient's E-Mail" field on the "Send Money" tab of PayPal. Please make sure you supply us with all the information we'll need to properly ship your item! Payment must be confirmed.
Can I pay by C.O.D.?
Sorry, we do not accept C.O.D. payments at this time.
If I pay with PayPal -- will you ship to an unconfirmed address?
Sorry, we will not ship to unconfirmed addresses as a general rule. Please contact us for further details. If you have any questions about how to confirm your address, please visit PayPal's help center.
Do you ship international?
Some products may be shipped outside the USA. Please check the item's listing for shipment details.
What happens after I have paid for my item?
Orders are normally processed each day Monday thru Friday. Usually, if your payment is received after 3:00 P.M. (Eastern Time) or on a weekend, it is processed on the next business day. Within hours of processing your order, we pick out the items you have selected and prepare them for shipment. If there's ever a problem with an order, we'll contact you ASAP.
What shipping methods do you have available?
We ship most of our items via USPS and Fedex. All of our items ship under our own USPS and Fedex account, no exceptions.
When can I expect my order to arrive?
After your order has been processed and shipped, Shipping carrier usually takes 1-6 business days to deliver depending. We are not processing overnight or expedited shipping at this time. Please feel free to contact us for shipping quotes. Transit time is based on shipping location and begins after processing. Processing time varies based on stock availability. Some exceptions may apply to oversized and overweight items.
How much are the shipping fees?
DOMESTIC: The shipping fees for all of our products are clearly stated on the checkout page. The fees cover standard shipping.
INTERNATIONAL: Int’l shipping is calculated based on size/weight/destination combined. Import duties, taxes, and other charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer’s responsibility and vary by country. Please check with your customs office to determine what these additional costs will be prior to purchase.
Do I have to pay sales tax?
Since we are an FL company, we are required by state law to charge 7.5% sales tax when shipping to FL addresses only.
Do you allow local pickup at your location?
Yes, we do allow for local pickup during our business hours of operation 9am-6pm MON-SAT.
What do I do if my package was lost or damaged?
If a package arrives damaged, please contact us and hold onto the merchandise and all packing materials until advised otherwise by the shipment company. If your shipment does not arrive when anticipated, you can contact us for further details.
I still have a question. How can someone assist me?
If you have any additional questions or comments please don't hesitate to contact us. You can email us via EBAY MSG. Our office hours are 9:00 A.M. to 6:00 P.M. Monday thru Friday.