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| Q:Do you combine shipping. |
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| A:We do combine shipping for all items be purchased within 3 days. the discount rule is substract $4 for each additional item for US location. If you are not sure about it, just click on "request total from seller" during checkout. |
| Q:I just pay for the item, can you leave feedback for me? |
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| A:Our feedback is automatically left for buyer after buyer leaves us feedback. pls note there is no written policy from ebay that sellers have to leave feedback after buyer has paid for the item. Ebay gives seller 2 options to automatically leave feedback after: a) the buyer has paid for the item; b)the buyer has paid for the item and leave feedback. |
| Q:How do I exchange ? |
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| A:the buyer must email us first to obtain authorization. Then return the item to is "Sportingforless, PO Box 1168, Lockport, NY 14095", the item must be in original packaging and unused condition in order to be qualified for exchange. Return shipping fee will be at the cost of the buyer, and we will send buyer a paypal invoice for reshipping fee. |
| Q:Can I pick up the item locally? |
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| A:Sorry, we are mail order only |
| Q:Is your item new? |
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| A:Yes, all our items are new, unless otherwise specified. |
| Q:can you please inform me when payment is recived and item is shipped |
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| A:Pls note you will receive emails directly from ebay after you make the payment and your order is being processed, the tracking number will be provided in the email body , and you can also check your tracking no by log on your ebay account, click on "summary"--> "won"--> transactions detail. |
| Q:Can I pay by credit card? |
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| A:Yes, you can pay by credit card, during checkout, you will be given two options, "paypal" or "propay", please select "propay" if you want to pay by credit card, then you will be taken to a secure page to pay by credit card, however, international buyers have to pay by paypal ,for US buyers,we only ship to credit card's billing address. |
| Q:Can I pay by money order? |
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| A:Yes, you can pay by money order (no personal check), pls make check payable to "sportingforless", address is "PO Box 1168, LOCKPORT, NY 14095" |
| Q:Can you mark the item as gift? |
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| A:Sorry, we can't mark down the valve or mark it as gift as it's against Federal law, all such requests will be ignored. Besides, for insurance purpose, in order to get the item properly insured for full valve in case of lost, we can't mark down the valve of the packages |
| Q:How much is the shipping fee? |
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| A:Please note the shipping fee is specified in the ad for each item, there are three tabs for each list "description" /"shipping and payment"/"buying tip", pls click on "shipping and payment", there is a drop down listing besides "change country", select your country from the drop down list, and you will get the shipping rate. |
| Q:What is my tracking no? |
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| A:The tracking number has been updated in your ebay transaction, please log on your ebay account,then go to "summary"-->"buy"-->"won", you will see the summary of your recent purchase history, and the tracking no is attached under this transaction. PLEASE AT LEAST WAIT FOR 24-48 HOURS TO CHECK THE TRACKING NO. ONLINE. |
| Q:Can you ship to another address? |
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| A:we can't ship to another address, according to paypal's seller protection policy, we must ship to the shipping address displayed on the Transaction Details page. We will issue a refund to your paypal account. You can log on your paypal account,update your address,then select "send money"-> "pay for an ebay item", do not buy another item from ebay. |
| Q:How do I return the item? |
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| A:you need to email us to obtain a return authorization and instruction, return is only allowed within 7 days of receipt of the package. Item must be in original packaging and unused condition in order to be qualified for return. Return shipping fee will be at the cost of the buyer, it will be subject to 10% restocking fee, shipping is non-refundable |
| Q:What is return address? |
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| A:PO box 1168, lockport, NY 14095 |
| Q:How will you refund me? |
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| A:The form of refund will be the same as your payment, if you pay us by paypal, the refund will be sent back to your paypal account with deduction of shipping fee and restocking fee, if you pay us via propay, the refund will be sent back to your credit card, it usually takes 3-5 days for the refund to be shown on your credit card statement. |
| Q:What is the shipping cost ? |
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| A:The shipping rate is listed in the ad. if you scroll down to the lower portion of the ad, you will find a section : "Shipping & Payment".
There is a drop down menu besides country, click on the drop down menu and find your country on the list, highlight the country and click on "update" button, the shipping fee of your country will appear. |
| Q:Which country do you ship to? |
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| A:We ship to Canada, Australia, United Kingdom, Germany and following European countries( Belgium, Denmark, Finland, France, Greece, Ireland,Netherland, Norway, Spain, Sweden, Switzerland) |
| Q:I accidentally purchase the item in error, what shall I do? |
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| A:please email us immediately,we can't just cancel the order, we will file an unpaid dispute with ebay using reason code "we mutually agree NOT to complete the transaction" after 7 days of the purchase day. You will continue to receive payment reminder automatic email, please just ignore them.
Your rating will not be affected during this process. |
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