Our Combined
Shipping Rates:

Your Invoice:
When you have finished shopping with
us, please request a combined invoice. Ebay is not able to correctly combine our
invoice so we will send you an invoice with the correct combined shipping rates
applied. Payment is expected within 14 days of purchasing. If your payment is
not received or if you request a cancellation of a purchase, a request will be made to Ebay to cancel the transaction through the unpaid item process.
Your PayPal Payment:
We accept PayPal exclusively. Because
PayPal charges a transaction fee for every payment we receive, we are only able
to offer our combined shipping rates to our customers when all items are
combined on 1 invoice and paid with 1 PayPal payment. Please do not pay for
items individually unless you want them shipped separately. When all items are
combined on one invoice, all items on that invoice are shipped together in one
mailer, at the combined shipping rate. We ship within 1 business day of
receiving your cleared PayPal payment.
Our Return Policy
Please read the complete description
for each item before making your purchase. You have 14 days from the date that
you receive your item to contact us if you need to return it to us for a refund.
Please contact us for our shipping address for returns before sending your item
back to us. We will request that Ebay cancel the transaction releasing you of
obligation for the item. We will issue a refund via PayPal of your purchase
price once we receive the item in satisfactory
condition and the transaction is cancelled through Ebay. If you choose not to cancel the transaction through Ebay, we will process the refund, however, there will be a 20% fee retained of the purchase price to cover all transactions fees charged by Ebay & PayPal for the purchase. The original shipping
charges will not be refunded. The cost of the return shipping with delivery
tracking service will be at the expense of the buyer when shipping the item back
to Steel City Stitches. Please do not subject fabrics to odors, pets, smoke,
moisture, or damage the fabric in any way. If the fabric has been altered, cut,
sewn, or subjected to any damage or odors, we will not accept the fabric for
refund and the fabric will be discarded. If you have any questions, please
contact us.
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