I ship just about every day, and take great care in my packing, using sturdy boxes, peanuts, bubble wrap, bubble envelopes, jewelry boxes and more. It's no fun to open a package and find a packing disaster. I accept returns if I have grossly misrepresented the item, and would appreciate email between us to iron out any problems. Always happy to work with you to your satisfaction. I value my customers and appreciate your business!