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Frequently
Asked Questions:
Shipping
Questions
How
can I track my order?
Usually
we ship orders within 1-3 business day after payment is received.
After we ship your order, we will send you an email with tracking
number. If you pay with PayPal please check your PayPal account
for shipping updates.
Can
you ship outside of the United States?
We ship internationally.
Certain
restrictions apply. Please contact us with your country of delivery
for shipping charges before making a bid.
Due
to a lack of international tracking shipment details, we will
not be able to guarantee delivery of the packages to any country
outside the U.S. We can not be held responsible for any loss or
damage.
Payment
Questions
How
long can I wait to pay for my item?
From
the moment of auction end, you have 7 days to complete payment.
What
types of payments do you accept?
We
gladly accept Paypal, Credit Cards (Visa, MasterCard, American
Express, Discover), Money Orders and Cashier's Checks.
Return policy.
Customer
satisfaction is our goal.
Returns accepted within 14 days of item received.
How can I return a product?
All returns will only be accepted in resellable condition with
all original packaging.
Shipping charges would be buyer's responsibility.
Please contact us for return shipping address and RMA#
Please
note:
(R)eturn (M)erchandise (A)uthorization # is required for all returns.
Return shipping information will be provided together with RMA
number. Items without RMA# will not be accepted and credit will
not be given. RMA number must be printed clearly on the box.
Feedbacks
What
is your feedback policy?
We
will leave you a feedback after we will receive it from you.
If
you still need help, send us
email to tangallc@yahoo.com Please include
eBay item number, and eBay Buyer’s ID in your message.
We
will respond to all emails within 24 hours.
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