Packed so poorly this valuable 100-year-old painting was damaged. The first rule in shipping is to protect the canvas. But this seller used cardboard scraps that were too small. As a result they rubbed against the canvas and scratched off some of the paint. I paid enough for shipping to use a packing service but the seller preferred to do it herself, with disastrous consequences. Next time she should pay for a service instead of trying to pocket the shipping fees!
Reply from: sue70- Feedback replied by seller sue70.- Feedback replied by seller sue70.
False allegations. I asked him to revise his feedback, he refused. He called my phones directly and left messages to buy this not on Ebay, and emailed me too. I emailed him and said I do not sell privately when it is listed on Ebay. I have proof of emails and messages from him. He paid $68.00 for shipping and it cost $34.00 to ship and he was refunded $34.00 for overpayment. You can't get large painting packed professionally for $34.00. He didn't want to do that. He didn't want refund.
r***2 (1079)- Feedback left by buyer.
Past month
Verified purchase
Nice new shirt that arrived quickly and as described
k***y (321)- Feedback left by buyer.
Past 6 months
Verified purchase
Great communication. Beautiful item. Very well packed. Thank u so much
p***i (6223)- Feedback left by buyer.
Past year
Verified purchase
AAAAAAAAAA+ seller! When the statue arrived broken, Susan communicated frequently through the process and stayed on top of it to get me the full refund. Will order from this seller again!
a***m (498)- Feedback left by buyer.
More than a year ago
Verified purchase
Fast and safely shipped. As photographed and described. Trusted seller and great communication. Thank You
s***u (25)- Feedback left by buyer.
Past year
Verified purchase
Great seller, great packaging, item was as advertised. Highly recommend!