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SELECT YOUR BIKE
 
FAQ's

► Can I pay by Check, Money Order or Credit Card?

► What are your Hours of Operation?

► Do you combine shipping?

► Do you ship Internationally?

► What happens after I have paid for my item?

► What shipping methods do you have available?

► When can I expect my order to arrive?

► Do I have to pay sales tax?

► Do you allow local pickup at your location?

► I still have a question. How can someone assist me?

► What is your return policy?

► Do you charge restocking fees?

 

Can I pay by Check, Money Order or Credit Card?
We only accept PayPal via eBay or Credit Cards via our website: www.SunCoastCycleSports.com. Unfortunately, we do not accept Money Orders, Checks or Cashier's Checks.


What are your Hours of Operation?
SCCS is open Monday thru Friday from 9am - 3pm Eastern Time.


Do you combine shipping?
Yes.
For International customers, please contact us at parts.SCCS@gmail.com  for quotes.
For Domestic customers, 75% discounted shipping is automatically applied when multiple items are added to your shopping cart. www.SunCoastCycleSports.com


Do you ship internationally?
Yes, we ship Worldwide. Please see the item's description for shipping costs. If shipping outside the United States, the customer is responsible for any tax or duty fees. Sun Coast Cycle Sports does not have control nor does it collect any fees. Please check with your local customs office for fees.


What happens after I have paid for my item?
Orders are processed each day Monday thru Friday. Orders are shipped within 24-48 hours after submitted.


What shipping methods do you have available?
We use several freight carriers depending on your location and the product being shipped. For all small packages, we use UPS and USPS.


When can I expect my order to arrive?
After your order has been processed and shipped, arrival time will vary depending on your location. Most US orders will arrive within 6 business days. Faster delivery is available for an additional charge, please contact us at 813.774.8844. We will email you with a tracking number that will give estimated time of delivery.

International orders usually arrive in 10-14 business days depending on customs and location.


Do I have to pay sales tax?
All Florida customers will be charged 7% sales tax. Also, ALL Motorcycle Frames are subject to 7% sales tax regardless of customer's location.


Do you allow local pickup at your location?
Yes, local pick up is available. Please call 813.774.8844 or e-mail us at parts.SCCS@gmail.com to make arrangements.


I still have a question. How can someone assist me?
If you have any additional questions or comments, please don't hesitate to contact us. We try to respomd to all e-mails within 24-48 hours. E-mail us at parts.SCCS@gmail.com or call us at 813.774.8844


What is the return policy?
We offer a 7 day satisfaction guarantee from the date of receipt. Simply return the item and we will refund your cost- minus shipping and 20% re-stocking fee. Please contact us before returning an item.  Returns can take 24-48 hours to process and up to 7 days to refund. WE ARE UNABLE TO ACCEPT RETURNS ON ANY MOTORCYCLE FRAMES.


Do you charge restocking fees?
Yes, all returns will be charged a 20% restocking fee. If there are any items missing or not in their original condition, additional fees will apply.