International Shipping Terrysconsignmentshop29150 will ship internationally under the following conditions: We reserve the right to refuse to process any order or to refuse to ship to certain countries. Processing of international orders takes longer. Please allow time for us to pack and weigh your order and estimate the postage & handling cost. We will e-mail this information to you before your order is processed and shipped. We must have confirmation of acceptance of shipping costs and policies before your order is finalized. Most orders are shipped by International First Class Mail. Delivery for most shipments is estimated by the US Post Office at 7-10 days. Although most parcels arrive in this time frame, there can be delays due to many factors including higher volume of mail, increased security concerns and time to clear customs. There have been instances of parcels taking 3-4 weeks to arrive. Agape Bears has no control over the postal services and therefore cannot and will not guarantee arrival dates or give credit for delays in shipping. Customs, Duty Tax and VAT - Your parcel may be subject to a customs, duty or VAT tax. The regulations concerning whether or not your order will apply vary by country and it is the obligation of the consumer to obtain information concerning these taxes and pay them if neccessary. You can usually obtain this information by contacting your postal office or customs office.Terrysconsignmentshop29150 will not falsify any information on the customs forms. Packaging Terrysconsignmentshop29150 takes great care in packing your order to ensure its safe arrival. Returns We will accept returns for refund if notified within 3 days of receipt of the product. We will accept a return for exchange within 3 days of receipt of the product. You must notify us in advance of your return We must receive the product back within 5 days of notification of intent to return. It must arrive at the store undamaged in saleable condition. This means no tags removed or damage to special packaging such as collectible boxes. Refunds will be credited back to the card used to purchase the item. We do not refund shipping.