 |
| Q:Why I need to process the Checkout? |
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| A:At Checkout you double check your shipping information. You can add your phone number or if not (000-000-0000 is ok too). Your email is important, because we will send you the Tracking Number to that email address. Please make sure the checkout information is accurate. |
| Q:Where was my order Shipped? |
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| A:Your order was shipped to the address you provided at the Checkout (powered by Kyozou) An email was send to you the day we shipped the item. You can also check your order at www.KYOZOU.com
Any problems contact us using the Contact Seller button. |
| Q:Do I get a Tracking number? |
|
| A:Yes, Item will be shipped to the address you provided on the checkout. Once you paid the item, we will process the order. Once the order is shipped we will send you an email with the USPS Tracking number. Check also your junk e-mail box. Your tracking # is also at www.kyozou.com |
| Q:Can I pay extra money for OVERNIGHT Shipping? |
|
| A:There is no need to pay extra money for overnight, because we ship extremely fast. Items will arrive in a Super speedy time. |
| Q:I recieved or purchased by mistake the wrong item. What do I need to do? |
|
| A:Before sending back an item contact us thru CONTACT SELLER. Do not send back an item without contacting our customer support team. |
| Q:How Combine Shipping cost works? |
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| A:First higher price shipping cost (full cost). Following shipping cost will be taken from 2nd column shipping cost shown on auction description. Read auction description. |
| Q:Do you combine Shipping? |
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| A:Yes, first buy all the items that you need on ebay, then follow the checkout instructions. Shipping discount will show on checkout. Once you finsh the checkout you are not going to be able to add more items. |
| Q:Will the item fit my bike? |
|
| A:The item will fit the bikes shown on auction description. Do not buy an item if your bike is not showing on the auction description. |
| Q:Is shipping cost fixed? |
|
| A:Yes, read auction description. |
| Q:What is your return policy? |
|
| A:If you're not happy, during the first 14 days following the receipt of your merchandise, you may return it for a 100% refund minus 20% of restocking fee. Item must be in the exact condition that you received it. Customer is responsible for all shipping costs unless an incorrect product was shipped. |
| Q:Do you combine shipping? |
|
| A:Yes. Combine Shipping Cost is made at Checkout. (Kyozou checkout Process) |
| Q:When can I expect my order to arrive? |
|
| A:Fast. We are known as Extremly fast shippers. We ship the same day that we receive the payment. We suggest you to pay thru paypal. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:S&H cost is FIX. Read our auctions description. |
| Q:Do you ship internationally? |
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| A:Yes. S&H Cost internationally is also FIX. and is shown on the auction description. Items are delivered fast worldwide. |
| Q:How much it cost the shipping to Australia ? |
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| A:Shipping & Handling cost is FIX. Read our auction Shipping cost chart. |
| Q:Does this item has also a Buy it Now Price ? |
|
| A:Yes. All items on Auction have also a Buy it Now price. SEARCH OUR STORE. Ex: Banshee Shock covers |
| Q:Does the Seat Cover comes with Installation Procedure? |
|
| A:Yes, and you can easily install it yourself. |
| Q:How can I contact the our Store? |
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| A:Email us using Ebay's My Messages > ASK SELLER A QUESTION (we can only reply questions only this way) |
| Q:What price would be if I buy more than one item? |
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| A:The (First item) will cost as is says on auction, the other items will cost the price it says in the (additional item shipping cost) columm. Save on Shipping. |
| Q:Why the MONEY ORDER I mailed was not process ? |
|
| A:If you mailed a Money Order without the item number or any other information from your ebay account we simply dont know what you purchased. So you need to make the KYOZOU.com CKECKOUT so we see your order in our system. |
| Q:What I need to do to return the item ? |
|
| A:Read the FAQ for Return policy. Contact us thru Ebay's > ASK SELLER A QUESTION. |
| Q:Did the Money Order I mailed arrived ? |
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| A:To ship your item, we need you to complete the checkout. To check the status of your order go to www.KYOZOU.com (CHECKOUT). READ EMAILS THAT WE SEND YOU ONCE YOU WIN AN EBAY AUCTION. |
| Q:My Order was shipped to a Wrong or Old address |
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| A:Please before you pay, go to the Kyozou Checkout and check that your address is accurate, correct and complete, because once your pay. Item will be shipped to the address that is shown at the KYOZOU CHECKOUT. |
| Q:Was my order shipped ? |
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| A:Read all the emails we send you. Also check your junk emails. We send you the tracking number thru an email. Go to www.kyozou.com to view the status of your order. Please the ckeckout is important because you put the address where the item needs to be shipped. So please take your time to do correctly the Kyozou checkout. |
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