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THE ICE MAKER STORE

The Ice Maker Store has suspended selling on eBay for the time being. Please see our time and $$$ saving troubleshooting tips pages free and available to all before you buy!!

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A FEW MORE SATISFIED CUSTOMERS

I have a 106.53602202 Kenmore with an ice maker that stopped working after a piece of ice was caught in the water hopper and caused all of the new water to flood out of the freezer onto my floor. I had turned the unit to the off position while I cleaned up the mess and when I turned it back on it did not work... I called in the Sears service tech and he worked on it for an hour and a half without success. He recommended that I order a whole new unit for $189.00. I said I would think about it. I read your troubleshooting guide and tried the prime it trick and it now works like a charm. 1st load just ejected and then it filled with water for the second load. I am very happy! Thanks Ice Maker.. Neil Johnston Regina, Saskatchewan. Canada

Hi Don , Sorry I didn't contact you earlier but I installed the ice maker and immediately left town . Now I'm back home and it's GREAT to have a bin full of ice . The install was as easy as you described and dealing with you was a pleasure . I'd like to wish you and yours a very Happy Holidays! Thanks , Charles Vollmer Lampe, Mo.

Dear just-ice-makers, Don, I want to Thank You for the most incredible experience. Your attitude, your service, your follow up, your product, your price, your shipment, all were just GREAT. Thanks you for re-insuring my faith in being able to completely trust a person. You are few and far between and I have already spread your story and will continue to do so. Thanks again for all that you have done. Oh, yes, the ice maker is working great. -Don in Va. - usetomerch65

Don, Thank you so much for the terrific and speedy service. I am currently being serenaded by the beautiful sound of ice cubes hitting the bin and water refilling the ice maker! After filling the tray manually as instructed, the ice maker has cycled through on it's own twice, So everything looks great! It's a pleasure doing business with you and I will gladly recommend you to others. Sincerely, -Bob MacGregor

Dear just-ice-makers, Don, It was a pleasure speaking with you on the telephone regarding my broken ice maker. I certainly can understand why so many people leave outstanding comments about you and your customer service. Received the new ice maker had it installed in just a couple of minutes and it quickly began making ice. Thanks for all the help. Regards, -Russell Lakewood, CA

Hi Don. I am writing this in addition to the most positive feedback I left on EBAY because 80 characters and 5 stars just don't say enough! I am not one to say much when I leave feedback except for the occasional comment about the speed or accuracy of the goods received. However, I want you and everyone else who may be trying to decide who to buy from to know that your customer service is off the chart! Thank you for your desire and willingness to do whatever it takes to insure every customer is 100% satisfied. Many sellers provide decent merchandise, but it is indeed rare to find one who is willing to help long after the money has been exchanged. THANK YOU SO MUCH! Scott

Mr.Schlesinger, I had complete success in the installation, and I have been enjoying automatic ice production for the past 5 days. Thank you. I would not not have attempted this project without the instructions you provided "up front" before purchase. When looking at the installed unit it was not clear that the electrical and water connections were so easily disconnected and reconnected. So when you explained that it could be done and the other e-mails you posted confirmed that it had been done, I decided to give it a go. Again, thanks for your help.Best regards, Charles Thorsen

Dear just-ice-makers, Hi Don, You sent my Ice Maker on May 1,2008 and I received it on May 3,2008. I installed it the day after receiving it. Thanks for the instructions, and like you said it would be easy to install. I would have gotten back to you sooner but I wanted to make sure that the ice maker worked properly. My wife said that your ice maker operates better than the one that came with the refrigerator and she and I are very pleased with the results. I could have bought the Ice Maker for a few pennies less Don, but you were the only one who sounded like he knew what he was talking about and followed up with emails!!!!! Thanks again!!! Best regards, - Robert J. Fern P.S. I left you positive feedback! - fernrjf

Don, Thank you so much. I left feedback on eBay, of course positive. If every eBay seller provided the high level of customer support as you, stores everywhere would be closing for lack of business. My ice maker installed easily and works perfect. Thanks again for the outstanding experience. - Jeff

Don, You are the man! Your idea to try and reset the circuit boards worked!!! I went ahead and unplugged the refrigerator for a minute, and then plugged it back in. This did seem to reset everything because we have been making ice all afternoon. Thank you for all your money saving suggestions and help. -Mark Matthews

Hi Don, My husband did get the ice maker installed and it works wonderfully. The directions were very clear. Thanks for a great product. If we know anyone in need of a product you sell, we'll be sure to refer you. - Dianne

Mr. Schlesinger Sorry it took so long to get back to you. The Ice Maker worked perfectly as you stated it would. I took the old ice maker apart and found the motor was the problem. Thanks so much for your help in resolving this problem. You saved our family money and helped me maintain my status level in my family. (Dad can fix anything) - David Morgan :)

Don, Thank you the the new ice maker. Received it Saturday. I was able to install it and prime it. Everything worked perfectly. The instruction sheet you sent with the ice maker was perfect. - Brent

Don, You are the ice maker wizard. We have lots of cubes. It was fairly late last night when I checked the progress, so I didn't want to call you and possibly wake you up. Thanks for all your help. - Ken

Hi Don. The ice maker is working very well, it works better now, than when it was new. Every 2 hours it produces a batch of ice. Thanks again for your help. -Keith.

Hi Don, I installed the ice maker today and it's working great! Thanks for all the help and I'll leave positive feedback for you. Thanks again, -Paul

HI Don, I got the boards this morning intact!, And so far all looks good. My first indication is the LED lights up now and blinks when you open the door and stays constant when you close the TX cover.. Hopefully I can shut down my Ice making factory now! Thanks, - Mike

Hi Don, I would like express by complete satisfaction with your customer service. I have experienced many claims from others but you do deliver what you promise and more. Your focus on technical completeness, quality and to work with exceptions has really impressed me. I am very appreciative of you shipping the ice maker and the other recommended parts to me in Australia. To other buyers I thoroughly recommend that they use your competent and efficient services. - Hank, Melbourne, Victoria, Australia

Hi Don, I received the package about 5 days after the you shipped...not bad! Installation of icemaker, solenoid and sensor into my Kitchenaid fridge went flawlessly and was done in under an hour. Cubes fully filled the hopper by the next morning. Just wanted to thank-you for your personalized help and top-notch attention to customer service. FYI for you and those looking to do business with you from Canada...the delivered cost of all the parts from Whirlpool Canada would have been in the $500.00CDN range. The totals from you including shipping and the taxes came out to be the equivalent of just under $300.00 in Canadian funds. any way you do the math, I saved a ton!! Take care, Sam Rallis Barrie, Ontario, Canada

Welcome to the Store
HI, I'M DON SCHLESINGER. I OWN AND OPERATE THIS STORE AND THE JUST ICE MAKERS EBAY AND EBAY PRO STORES WEBSITES. YOU MAY SCROLL DOWN TO THE BOTTOM OF THIS PAGE TO SEE ALL LISTED ITEMS. THERE IS ALSO A LOT OF HELPFUL INFORMATION IN ALL MY ITEM DESCRIPTIONS. JUST ICE MAKERS IS AN ESTABLISHED REFRIGERATOR ICE MAKER REPAIR SERVICE IN THE DC, VIRGINIA, BALTIMORE AND SUBURBAN MARYLAND AREA. I ENJOY HELPING PEOPLE SAVE $$$ BY PROVIDING NOT ONLY THE RIGHT REPLACEMENT PARTS, BUT ALSO THE RIGHT 'HOW TO' IN REPAIR ADVICE. NO SALE IS COMPLETED UNTIL I GET WORD THAT THE REFRIGERATOR ICE MAKER SERVICE IS BACK TO 100%. SO CALL 7 DAYS/WEEK AT 3018904340 OR SEND AN EMAIL WITH YOUR REFRIGERATOR MAKE AND MODEL NUMBER TO IceMakersGetFixed@verizon.net CALL OR WRITE TODAY, AND.... LETS GET THIS FIXED!

JUST ICE MAKERS RETURN POLICY AND MISSION STATEMENT

Just Ice Makers is willing to accept returns and refund all cost (including shipping) to the buyer if the ice maker and related parts prove defective. Just Ice Makers would prefer to work the problem with the buyer and send a replacement unit as the first option. A little two-way communication and even the smallest amounts of give and take BOTH WAYS can go a very long way in business and in life!! Sometimes people make honest mistakes and when that happens we will make it right every time and in very short order!!!

Just Ice Makers is not responsible for buyer's remorse or misdiagnosed part replacement or repair issues. JUST ICE MAKERS IS DEPENDING ON THE BUYERS PERSONAL HONESTY AND INTEGRITY JUST AS MUCH AS THE BUYER IS OURS!!. Sixty days is the limit for all refunds issued via PayPal.

DON SCHLESINGER'S/JUST ICE MAKER'S MISSION STATEMENT AND PLEDGE TO ALL CUSTOMERS

- * I am not in business to hustle a fast buck or run up a high turn over. My integrity in business and as a person means more to me than any amount of money I could make in a lifetime!! If I can not offer genuine and honest help related to refrigerator ice maker repair...then I have no business asking for the sale in the first place!!! - Don Schlesinger Owner/Operator - Just Ice Makers

HERE'S WHAT MY CUSTOMERS HAVE TO SAY!!!

Don,

You took my phone call and helped me figure out the exact "vintage" ice maker we needed for our old 1997-era refrigerator here. You shipped it quickly and included an extra and newer-designed solenoid because you knew that the one which normally came with that old unit was "a pain" and prone to leaking. You had also assembled this new solenoid to the water tube which goes up to the ice maker which saved us some grief. We had the entire ice maker all installed in 30 minutes or so. Things went smoothly. Everything fit as you had said.

You wanted me to let you know when we started making the first ice here. Well... it has been cranking out the ice and doing a great job for two or three weeks now. We have it installed in the refrigerator in a break room here at work where about 35 people use the coffee machine, refrigerator, make iced tea, get soft drinks, etc. Since we installed your ice maker, we have not had to manually make even one single tray of ice cubes. I had only hoped that your ice maker would have "cut down" on the number of trays of ice that I had to make daily. Before the ice maker installation, I used to make 10 trays of ice per day manually. It was too time consuming and it was a nuisance to always be checking and making ice. I have not made even one more tray of ice since your ice maker was installed here.

Thanks for shipping us the right stuff the first time!

Joe

Don,

Thank-You for ALL you have done, we now have fresh ice in the bucket. Last night I installed the new ice-maker and about an hour and a half later my wife had the good fortune to hear THE FIRST ice cubes drop, needless to say she was overjoyed. The ice-maker is working perfectly. We cannot thank you enough, so we will tell our friends ALL about the AWESOME service you provide. - Lucien & Tammy LeFlohic

Dear icemakerrepairservice, Got the Icemaker Don - All went well and it has gone through its second cycle! Thanks much for the help, I have added you to my favorite sellers list and will use you in the future. I spend most of my time servicing other peoples appliances and furnaces these days and between that and work I dont have much time for my own stuff. Thats why it took me so long to fix this one. Just in time for all the company this year !!!Thanks again Dave - charliesluck

To all those with troubled ice makers: I would like to express my gratitude to Don and Just Ice Makers. I have dealt with a lot of companies and fly by night scams thru the years. Very rarely have I run across a Person or Company with the Honesty, Integrity and Reliability provided by Just Ice Makers. After calling a appliance repair service out, a $60.00 service call to tell me my Ice maker was broken, also needed a service panel, not in stock and needed to be ordered. Parts should be in less than a week and be a little more than $300.00. After the Tech left I took a shot in the dark and found Just Ice Makers. After my conversations with Don I felt I could do this with his easy step-by-step instructions provided and parts were here in a couple days at less than 1/2 of what I was going to be charged from the repair service. Parts were here and I had it installed in about 20 minutes and never had even attempted this before. I have no reservations whatsoever on recommending Just Ice Makers to my friends,family and whoever could benefit from Don and his professional experience. Please feel free to contact me if you should have any hesitations beagled@bellsouth.net If Don could walk me through it..anyone can do it. Thanks again Don and I do hope we can do business in the future. - Dewey Beagle

Dear icemakerrepairservice, I ordered on Friday and received by Monday mid-morning, how'd that happen so fast to Hawaii!!?? By that afternoon I had ice! As per your instructions I set both to be transferred parts aside. Upon its arrival I attached the "shut-off arm" and the included wiring harness. At first I apparently did not insert the arm in correctly and consequently did not allow the ice maker to cycle properly thus wasn't discharging the ice. I removed the maker again and reattached the arm and harness. It cycled perfectly then... It's been 5 days now, and I have already been able to store a couple bags of ice for my daughters weekend soccer game. You got a good thing going here Don! It has been a seamless experience ordering from you, and with my order originating from Hawaii that means a lot. Keep up the good work! ALOHA...Curtis Shimatsu - "POLUPOLU"

Dear Don, This transaction has been excellent from beginning to now. The retail company was going to charge $355.00 for a new ice maker for my 2003 side by side refrigerator. Needless to say, I declined their offer. I found you on eBay. That was very fortunate for me. You not only sold an ice maker to me, you spoke with me several times on the phone and via email giving me detailed instructions on how to remove the old ice maker and install the new one. At your own expense, you phoned me 3 times. When ice wasn't dropping right away, I thought my installation had gone wrong. You assured me I did nothing wrong and that if we didn't have ice within a couple of hours that you would send another ice maker priority mail. Doing business with you reminds me of the way the consumer was treated 50 years ago, with respect and with honesty. Don, I am a 67 year old women who has never installed an ice maker, nor did I believe I could. Thank you for your honesty, your genuine caring and your Platinum treatment of the buyer. I would be happy to tell any buyer of the excellent experience I have had doing business with you. Sincerely, - Terri Denman, Boulder City, Nevada

Regarding Just Ice Makers products and Service: I recently purchased an ice maker because my Maytag quit producing ice cubes. Once my order was placed, I received a very nice email from the merchant stating that he had received payment; an ETA on my ice maker and most importantly, an offer to assist me in the install. This is extremely rare and very much appreciated.I received the ice maker a day ahead of the promised date and not knowing where to begin, contacted the vendor and accepted his offer for assistance. He was extremely helpful and provided me with very basic instructions that allowed me to install the ice maker by myself. The most important item about my transaction with this particular merchant was the promised me that the purchase wasn't complete until my ice maker produced ice cubes. I'm happy to report that I have ice cubes and I'm very happy with the service I was provided. I highly recommend this merchant not only for the timeliness of his delivery, but the added touch of customer service. - Deedie

Don, It's working great now except for one problem. Last night we were woken up about every 2 hours to the sound of ice falling into the tub. Can you fix that problem? Just kidding of course. We are thrilled to finally have ice and the rumbling was actually music to our ears. I really do appreciate all of your help. I'm on my way to leave SUPERB feedback right now. Your support was WAY beyond expectations. Thanks again,- Dan

Dear Don, I received the ice maker yesterday. It has been working great and making ice since it was installed. Thank you for the extra communication and working with me to make sure it was what I needed.... Thanks, - Scott

HI Don! Just to let you know the ice maker works great. I really appreciate you helping my husband get one that works. It has been 2 years since we had one. I really missed it. Thanks, again. - Lisa

Aloha Don- received the i/m yesterday and installed this morning.....have my first batch of ice! Works fine....appreciate all the good work and install instructions. You are the go to guy for ice makers! I will log on to EBAY and provide 5 star review...much aloha, -Larry

Hi Don,

My husband and I want to thank you. Our ice maker is perfect. We really appreciate the extra effort you took to make sure we ordered the correct part. And then giving us such detailed installation instructions ensured success. Those extra efforts mean a lot! Regards, Tim and Cynthia Williford

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