Customer Service
 |
Toysheik is committed to customer
service and satisfaction. Unless otherwise stated in the
individual listing all our toy action figures, dolls, play sets are new in
near mint or better condition. Current and new items are shipped
from factory fresh cases. I strive to provide you the buyer\collector
great quality merchandise at great prices shipped to you quickly and
carefully.
I always leave positive feedback for all my deserving customers. If you're
considering leaving negative feedback please allow me the opportunity to
correct the problem first. Remember, I'm human and occasionally make
mistakes too.
-
If you have any problem with
your order, please contact me through eBay's contact system
within 3 days of receiving your order to receive
authorization to return. Authorized returns must be received within 14 days
of RMA issue date.
-
If you are not happy with your
merchandise I will offer you a replacement or refund (shipping
costs are not refunded ). Item must be unopened.
- CANCELED ORDERS There will be a
15% restocking fee on any orders cancelled due to change of mind.
- Undamaged open items are subject to a 20% restock fee.
|
International Buyers
 |
- PAYPAL accepted for
payment.
- All items ship Economy 1st, Standard Priority or
Express Mail.
- You are liable
for duties and taxes in your country for merchandise
received.
- For insurance
purposes we do not ship merchandise 'As Gifts' nor do we
misrepresent item value on customs forms.
- NO foreign checks
or money orders are accepted.
- Merchandise returned for any reason
will be refunded less any shipping costs.
- There is no shipping to Brazil and a few other select countries. See upic.com for details.
|
Payment Methods
 |
    
Visa\MC\Disc\Amex accepted at checkout
Paypal with confirmed USA addresses only.
PHONE
Pay by phone with a major credit card
1-401-466-4684
(9 - 5 EST only).
Sorry ... NO personal
checks or Money Orders.
All payments must be received in 7 DAYS
|
Shipping
Handling
Insurance
All items are carefully packaged
for you ! |
Take advantage of our low prices on eBay for Flat Rate and
Combined Shipping.
|
CALCULATED SHIPPING |
Use calculator in
listing when ordering one item. |
|
FLAT RATE SHIPPING |
We offer flat rate
shipping 2 to 12
small items. |
|
COMBINED SHIPPING |
Request
an invoice for combined shipping. We only charge you by weight.
|
|
APO\FPO\MILITARY |
NO SHIPPING
TO MILITARY ADDRESSES. |
(Combined Shipping rates apply to large
bulky items -Statues, Large lots, Boxed vehicles or play sets)
-You have 7 days to complete
payment on your first item. Please visit our 'Discount
Shipping' Page for prices.
-We ship using the requsted shipping method of your choic at checkout.
INSURANCE: We automatically insure any item with a value over $50.
We will contact carrier for insurance claim.
Low value items under $50 that arrive damaged can be returned however you
are responsible for return shipping.
**All merchandise ships within 3 business days of payment receipt.
**Pre-order merchandise will ship immediately when it arrives in our
warehouse.
NO LOCAL PICKUP |
|
Track Order |
All domestic shipments include free tracking information.
After payment of your item(s), you will receive an e-mail within 72 business
hours with tracking
information so you may track your package(s) online. Please allow up to 48 hours
for carriers computer systems to update with your tracking number.
You may also get tracking information by going to My eBay and click on
items you have won.
|
|
Store ship-to locations |
The United States, Canada, Europe, Australia,
Mexico. Please visit our 'Discount
Shipping' Page for details. |
|
Contact Information |
| Payments,
questions, comments can be sent to: |
|
Phone
number |
| Henry
Deguara-Pagan |
|
1-401-466-4684
(9am-5pm EST only) |
|
|
Sales tax |
NY State 8.875% |
) 
