Customer Service
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Toysheik is committed to customer
service and satisfaction. Unless otherwise stated in the
individual listing all our toy action figures, dolls, play sets are new in
near mint or better condition. Current and new items are generally shipped
from factory fresh cases. I strive to provide you the buyer\collector
great quality merchandise at great prices shipped to you quickly and
carefully.
I always leave positive feedback for all my deserving customers. If you're
considering leaving negative feedback please allow me the opportunity to
correct the problem first. Remember, I'm human and occasionally make
mistakes too.
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If you have any problem with
your order, please contact me through eBay's contact system or call
1-800-556-8797 (9 - 5 EST only) within 3 days of receiving your order to receive
authorization to return. Authorized returns must be received within 10 days
of RMA issue date.
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If you are not happy with your
merchandise I will offer you a replacement or full refund (return shipping
costs not refunded for your returned merchandise). Item must be unopened.
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In cases where e-mails are
unreturned I may be out of town on vacation. Please check vacation notices
page. I will contact all recent item winners\buyers if your shipment will
be delayed in any way.
I am also reachable via Skype, AOL or YAHOO Instant
Messenger :TOYSHEIK
AOL
Yahoo
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USA Buyers |
- We prefer PAYPAL for all payments.
-
GIFT FOR SOMEONE ELSE?
Please pay using Bidpay.com or a Money Order to have your items
mailed to a different address.
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International Buyers
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Payment Methods
 |
    
PAYAL with confirmed USA addresses only.
PHONE
Pay by phone with a major credit card 1-800-556-8797 (9 - 5 EST only).
BIDPAY We prefer Bidpay.com for
orders
being mailed as gifts.
MONEY ORDER
US Money Order/Cashiers Check.
FAX Please download this
form to pay
with a credit card.
Sorry ... NO personal checks.
All payments must be received in 10 DAYS
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Shipping
Handling
Insurance
All items are carefully packaged
for you ! |
Rates apply to everyone in the
continental U.S.A.
At Toysheik we never charge you more than you should have to pay for
Shipping and Handling.
Take advantage of our lowest prices on eBay for Flat Rate and
Combined Shipping.
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CALCULATED SHIPPING |
Use calculator in
listing when ordering one item |
|
FLAT RATE SHIPPING |
Only $7.95 For 2 to 12
action figures. |
|
COMBINED SHIPPING |
Request
an invoice for combined shipping. We only charge you by weight.
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APO\FPO\MILITARY |
SORRY..NO SHIPPING
TO MILITARY ADDRESSES |
(Combined Shipping rates apply to large
bulky items -Statues, Large lots, Boxed vehicles or play sets)
-You have 7 days to complete
payment on your first item. Please visit our 'Discount
Shipping' Page for prices.
-Most items ship USPS Priority mail
with free Delivery Confirmation or UPS Ground.
-Larger items ship UPS ground. Books and CD's ship media mail. Loose
action figures ship 1st class.
INSURANCE: 99.9% of all shipments arrive safely so insurance is
optional unless required. In all cases I am not
responsible for damages caused by USPS and\or UPS. Contact carrier for
damaged shipments.
EXPRESS MAIL INTERNATIONAL ESTIMATED RATES:
Express Mail International provides tracking number information and free insurance up to $100
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Shipping\Handling
(based on 2 pound package) |
Additional Items (each) |
|
CANADA |
$24.95 |
$2 |
| MEXICO |
$27.95 |
$3-$4 |
| NEW ZEALAND & PHILIPPINES |
$32.95 |
$3-$4 |
| CHINA & AUSTRALIA |
$32.95 |
$3-$5 |
| UK - IRELAND |
$34.95 |
$3-$4 |
| EUROPE (west & east) |
$34.95 |
$3-$4 |
**All merchandise ships within 1 - 5 business days of payment receipt.
**Pre-order merchandise will ship immediately when it arrives in our
warehouse.
**International shipments ship within one week of payment receipt.
NO LOCAL PICKUP
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Track Order |
All packages are delivered according to the
Shipping and Handling terms listed above.
All items domestic shipments include free tracking information.
After payment of your item(s), you will receive an e-mail within 72 business
hours with tracking
information so you may track your package(s) online. Please allow up to 48 hours
for carriers computer systems to update with your tracking number.
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Store ship-to locations |
The United States, Canada, Europe, Australia,
Mexico. Please visit our 'Discount
Shipping' Page for details. |
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Contact Information |
| Payments,
questions, comments can be sent to: |
AOL &
Yahoo IM: Toysheik |
Phone
number |
Henry
Deguara-Pagan
372 Dekalb Ave #1F
Brooklyn, NY 11205
USA |
AOL
Yahoo
|
1-800-556-87-97
(9am-5pm EST only) |
|
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Sales tax |
Sales Tax not specified by the seller. |
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