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| Q:Do you ship internationally if so how and how can I pay for it |
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| A:We ship internationally by Global Priority.The total shall be in the checkout.You can use paypal if it is a confirmed address.If not we reserve the right to ask you to pay via moneybookers (email support@primecareint.net),bidpay ,wire transfer etc |
| Q:When can I expect my order to arrive? |
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| A:We normally ship in 1 Business day.However there might be times it might take us 2-3 days to process the shipment.It might take 2(2 day air),4(standard) or 8 days (international) transit time.If you do not get tracking info or an email advising that the product shipment has been delayed within 5 days (15 days for Money order)email with order detail |
| Q:How much is the Shipping and Handling Charge?Do you allow local pick ups? Do you ship to APO addresses?What carriers you use? |
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| A:For the S/H charge please go the checkout.WE DO NOT ALLOW LOCAL PICKUPS.We ship to APO addreses but since signature confirmation facility is not available we would review this on a case by case basis.If we are not going to ship we would contact you.In abcenses of this communication assume we are shipping.We use Fedex or USPS. |
| Q:What are my payment options |
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| A:We prefer paypal confirmed addresses and reserve the right to ask for confirmed address if our finance requires us to do it.Money orders or cashiers check are OK but shall ship only after payment is cleared which could take upto 10 Business days.Moneybookers (email support@primecareint.net)bidpay,western union and bank transfers are welcome. |
| Q:I do not need this item?This item is defective I want to Exchange/return What do I do? |
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| A:Most Brand New products have warranty (if we have it from our supplier).You would have to email us with the order details to get the RMA no. which you would have to put on the return shipment.PLEASE MENTION THE REASON FOR RETURN AND THE CONDITION OF THE PRODUCT.Remanufactured products have only repair warranty.No returns on that.15% restock+ship ap |
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