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| Q:Do you combine shipping? |
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| A:Shipping charges CANNOT be combined on auction items. All Buy It Now items offer automatic combined shipping charges on multiple purchases of the same item. If you have any question about shipping charges, please email customersvc@technolinkcorp.com BEFORE YOU BID. Please include the item number, as well as your city, state and zip. |
| Q:When can I expect my order to arrive? |
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| A:Any item that is currently in stock is normally received within 3 to 5 business days of payment. If you have any question about our inventory level, please email customersvc@technolinkcorp.com with questions PRIOR TO BIDDING. |
| Q:Do you ship to Hawaii or Alaska? |
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| A:At this time we cannot offer shipment outside the contigious US. This includes shipments to Hawaii, Alaska, Puerto Rico, and APO and FPO addresses. Shipment is only available within the contigious US via UPS Ground or US Postal services. |
| Q:Do you have a return policy? |
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| A:We offer a Return Policy on all of our items! The Return Policy may vary depending on the item selected. For details, please refer to the specific item you've selected to obtain a full description of the return policy. Some returns may incur a restocking fee. If you have any questions please email customersvc@technolinkcorp.com PRIOR TO BIDDING. |
| Q:Do you provide software for your labels? |
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| A:We do offer Microsoft Word templates for each of our labeling items. Please email customersvc@technolinkcorp.com for details on obtaining a template. |
| Q:I need to change the ship to. What do I do? |
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| A:All orders are shipped to the address indicated with the PayPal payment. If the Ship To address is different, please be sure to update this before sending payment. ALL ITEMS WILL BE SHIPPED TO THE ADDRESS INDICATED ON THE PAYMENT. Please also be sure to provide a physical address for UPS Shipments. PO Box addresses cannot be accepted. |
| Q:Do you provide customer pick up? |
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| A:At this time, customer pick up is not available at any of our warehouse locations. All items will be shipped via the method indicated on the ad page. If there are any questions concerning the shipping method, please email customersvc@technolinkcorp.com PRIOR TO BIDDING. |
| Q:Is the quantity available shown on the ad accurate? |
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| A:Quantities are accurate when ads are posted, however levels change daily and eBay doesn't offer live feeds to these quantities. Most items are in stock, or will ship shortly after an order is placed. If you have any concern, or are ordering large quantities, please email customersvc@technolinkcorp.com PRIOR TO BIDDING to verify availability. |
| Q:Can I have my labels printed? |
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| A:At this time we do not offer printing services. All of our labeling products are sold BLANK unless otherwise noted. These are designed so that you, the consumer, can print your own labels using your household printer. If you have any questions about any print included on the labels, please ask PRIOR TO BIDDING. |
| Q:Can you change the shipping from UPS to FedEx? |
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| A:At this time, all of our items are shipped either via UPS Ground or US Postal service. We do specify which method can be used on each ad, and typically there is not an option to change. If you have any questions about the shipping options, please be sure to ask PRIOR TO BIDDING. |
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