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 TekTube Ltd

TekTube Ltd

 Maintained by:
 A Seller of new, second hand and reconditioned computer & laptop spares, systems, servers and other computer peripherals. We offer brands such as Dell, Compaq & Hewlett Packard and other reputable brands. Please Call Us On 01482 238030 or email Paul@tektube.co.uk.
Tektube Logo  The IT Conduit.
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Postage & Payment
Will post all items within 2 days of payment received unless stated.
Terms & Conditions

Please read our Terms and Conditions carefully before purchasing any items.

Purchasing items indicates your agreement with our Terms and Conditions

Payment Methods

 

We accept payment by PayPal & Credit Card Payments

Please Call 01482 238030 If Paying by credit card so we can Process Your Payment.

VAT

 

All prices that appear on ebay include VAT .

 

Shipping

We ship Worldwide.Please Email For a Price for delivery outside the UK.

 

Standard processing time is 1-2 working days from receipt of payment , however this may change due to demand.

 

IMPORTANT : Please ensure you check the condition of your consignment when it arrives .If there is any evidence of damage to the packaging please ensure you sign for the item as "damaged" as this will enable you and us to claim for any item which has been damaged in transit by the courier.

 

 

Seven Day Money Back Guarantee

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Warranty 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As a consumer (i.e. where you are not purchasing either wholly or in part for your business and you are not a business) you have the right, in addition to your other rights, to cancel the contract (other than for audio or software products which have been unsealed by you) and receive a refund from us. You must inform us in writing if you wish to cancel within seven working days, starting on the day after the goods are delivered to you. Please send any issues of this nature to joseph@tektube.co.uk


If you choose to cancel then you must return the goods to us at your cost and risk. We advise you to ensure the goods are adequately insured during the return journey. Your shipping cost will not be refunded & A 25% RESTOCKING FEE WILL BE CHARGED 

 

 

Unless stated all of our items come with a 30 Day warranty.

 

If your item does become faulty within the warranty period please contact joseph@tektube.co.uk & state the fault,serial number and invoice number so we can arrange an RMA number for the item.

This RMA number Must be qouted on your returns paperwork.

 

PLEASE NOTE : The unit will initially need to be returned at your cost.

 

On receipt of the faulty item we will..

 

1) Assess the item to verify the fault.

 

2) Repair the item if possible and return it to you.

 

3) If the item can not be repaired it will be replaced on a like for like basis and returned to you.

 

4) If  we do not have a replacement in stock then a full refund will be issued. 

 

Process 2, 3 or 4 will include a refund of your postage back to us if a receipt is sent with the item.

 

 

This process should be completed with in 5 working days, if it is not please mail  joseph@tektube.co.uk who will investigate further.

 

 

 Thankyou and enjoy your shopping with us.

 

 

 

 

  
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