| Customer service & return policy |
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Shipments will be sent FedEx ground or USPS. I ship the same day, even weekends, if paid through PayPal Instant Payment. I always ship with a confirmation number so you can track your package. If you are needing expediated shipping, contact me for the price of overnight or next day. I am also willing to ship to the gift recipient directly and will not include the price paid in the shipment.
If you receive your merchandise and are not satisfied, simply contact me at thatsmyroom@triad.rr.com within 5 days and we will email shipping instructions. Return postage will be at your expense. Once we receive your return shipment, we will process your refund. The refund will be in the same form as the payment. All returns must be received in as new condition, the same as was shipped. |