Should you be dissatisfied with your item for any reason, just let us know within 30 days of the date we ship your item*, and we can arrange a partial or full refund or replacement. We'll cover shipping costs for a replacement or return.
* = If you choose a method of international shipping that takes longer than 30 days, please let us know within 90 days of the shipping date if you are dissatisfied with your item. This extension is only available to those who choose international shipping that takes longer than 30 days.
We are happy to refund via Paypal even after Paypal's given refund period is over, so don't worry if the replacement/refund process takes longer than Paypal allows.
Please let us know if you have a problem and give us a chance to do our best to fix it before leaving negative feedback. We cannot address a problem we don't know about.