If anything arrives to you damaged (which it shouldn't!) we'll replace it but you have to contact us immediately using the "contact the seller" link. Certain returns are subject to a restocking fee and shipping at your own cost. Please call us 1-800-989-8696 or e-mail bakertownequestions@yahoo.com  to speak with a Customer Service Representative.

Chandeliers and Lighting: Returns can be made for a refund of the item price within 7 days of receiving package. There is 30% restocking fee. Item must be in like-new condition and buyer must pay the return shipping. Original shipping will not be refunded.