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FAQ

GENERAL QUESTIONS:

Do you have more bikes for sale than what is on eBay?

Yes, we have a lot more bikes for sale than what is on ebay. To see a complete listing of our inventory, visit our website at www.nationalpowersports.net.


Can I pick the bike up at your location?

Of course. If you need to, we will be glad to help you load it into your truck or trailer.


I am nervous about purchasing such an expensive item on ebay, what can I do to feel more comfortable?

We know that purchasing such a big ticket item sight unseen can be a scary proposition. Look at our feedback, we take pride in offering outstanding customer service. Our feedback will show you what previous buyers have to say about their experience with us. Call us. We are real people, and we have no problems discussing the bike with you. We have also built a fraud protection page where we list some of the common scams going on. Take a few minutes and check it out by clicking here.

Are those the real pictures of the bike for sale?

Yes, we only use pictures of the actual bike being sold. We take the pictures here, at our location.


Are you a dealer?

Yes, we are a bonded, licensed NH motorcycle dealer.


Is there a warranty?

We offer extended warranties (service contracts) on bikes less than 8 years old and less than 25,000 miles. Contracts are available for anywhere between 90-days and 3 years. Please ask one of us about the details. Unless otherwise stated in the warranty section all motorcycles are sold as is, with no warranty. Many of the bikes that we sell have the remainder of the factory warranties. If that is the case we will list that information in the auction.

Will I be able to title/register this bike in California ?

California law requires that unless the emissions sticker on the bike specifies that it is California compliant, any used bikes must have at least 7500 miles on the odometer. If one of our bikes is not California compliant we will say so in the title section of the auction.


Will you end the auction early?

If the auction has not hit the reserve price we will consider ending it early for our floor price. We generally do not end auctions that have hit the reserve price.


What happens after I win the auction?

If you are the winning bidder at the end of the auction you will receive an automated email requesting your contact information. If you do not receive this email within 12 hours of the end of the auction, you may have spam software that is filtering out the email in error. Please call us or send us an email if that is the case. Communication between both parties is expected within 24 hours, or winning bidder risks having the auction re-listed and a non-paying bidder report will be filed with ebay.


Why are some of your older motorcycles listed as exempt and don't have titles?

In New Hampshire , any motorcycle 15 years or older, or under 50cc s is considered exempt and will not be issued a title. This is pursuant to RSA 261:3 of the Motor Vehicle Laws of the State of New Hampshire . The RSA reads, "No title or duplicate title will be issued on any exempt vehicle, even by request". This does not mean that you will not be able to title this vehicle in your state! We are an official N.H. motorcycle dealership and inspection station and will provide any documents required. Click here to see the actual state document

Do you take trade ins?

Yes we do take trade ins. If you are able to get the bike to us then we will be glad to discuss what your bike would be worth to us in trade. Please send your questions to trades@nationalpowersports.net

Whats your "bottom line price?"

We are different than most dealers. We don't mark the bikes up and then negotiate down. We don't think that it's fair to have different pricing for different people, so we just price our vehicles right at our bottom line. Everybody gets the same deal. We know that our customers are smart and have done their research. We are confident that you will find our pricing to be extremely competitive and our bikes an extraodinary value when you consider our comprehensive condition reports and full disclosure policy.

What other charges will I pay?

You don't pay an "Admin" or "doc fee" charge when you buy groceries do you? That kind of nonsense is ridiculous to us. We do not charge any other fees or tax. If you are a NH resident you will have to pay $27 to the state of NH for the title on any bike newer than 1997. Out of country sales may incur additional fees only to cover the shipping cost for mailing documents.


SHIPPING QUESTIONS:
Do you ship? How much does it cost? What will I need to pick up the bike?

Each auction has a shipping section reflecting the actual cost to get the bike to your door. In general we ship smaller bikes crated in our own desinged crates. Larger bikes such as Goldwings, Electraglides, etc.. are shipped palated and uncrated through a motorcycle shipping specialists. We are constantly looking for ways to reduce the shipping prices while making sure that your bike arrives safely.


How do you ship the paperwork for the bike?

Paperwork such as the bill of sale and title are shipped separately via UPS 2 nd day air.

PAYMENT QUESTIONS:
Do you offer financing?

We are able to offer financing for almost all brands for individuals living in the US. If you would like further information about our financing programs, or require documentation to obtain financing on your own, please give us a call at 603-410-4120.


Do you take paypal?

Paypal may only be used for the deposit. We do not accept Paypal for the full amount.


What kind of payments do you take?

We accept certified bank checks, money orders, bank to bank wire transfers, and of course cash in person. Paypal and credit cards may be used for the deposit, but NOT for the full amount. Personal checks and credit cards are NOT accepted.


What is your reserve price?

Our reserve prices are the same as our floor price in our shop. Our website, www.nationalpowersports.net has prices on all our bikes.


Who do I make the check out to?

Please make any checks out to:
National Powersport Distributors
319 Commerce Way
Pembroke, NH 03275

CONTACT QUESTIONS:
Where are you located?

We are located at 319 Commerce Way, Pembroke NH, right outside of the capital of Concord.


Can I see the bike before I bid on it?

Of course! Please call us at 603-410-4120 or just stop in during our normal business hours.


What are your shop hours?

We are open from 10 to 6 Monday through Friday and 9 to 3 on Saturday.


We have grown to be one of the most trusted sources for used Aprilia, BMW, Buell, Ducati, Harley Davidson, Honda, Kawasaki, KTM, Piaggio, Royal Enfield, Suzuki, Triumph, Vespa, Victory, and Yamaha vehicles online. Our retail store is located at 319 Commerce Way in Pembroke, NH 03275 800-509-2390.

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