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We
strive to ship within 2 days of cleared payment. We
treat every item we sell with the extra care it
deserves. Cels, drawings and sculptures are packed
so that they will stay safe during every step of the
shipping process. Due to the packing materials we
use our shipping prices may seem higher than other
sellers who might put a cel into a tube or thin
envelope. We are not making a profit on shipping.
Only the cost we pay is passed along to you. Please
let us know if you need to receive your purchase by
a particular date. Email with any questions or
concerns.
INTERNATIONAL BUYERS TAKE NOTE: Import duties, taxes
and charges are not included in the item price or
shipping charges. These charges are the buyer's
responsibility. Please check with your country's
customs office to determine what these additional
costs will be prior to bidding/buying. These charges
are normally collected by the delivering freight
(shipping) company or when you pick the item up; do
not confuse them for additional shipping charges. We
do not mark merchandise values below value or mark
items as "gifts" - US and International government
regulations prohibit such behavior. All Customs
Forms will reflect the ACTUAL price that the bidder
paid for the merchandise. [For example, I will not
claim on the customs form that the bidder paid
$10.00, if the bidder actually paid $30.00] Please
do not ask us to do so.
Please note that shipping insurance is not handled
through the USPS. It is with an alternate insurer.
All coverage is the same as the USPS.
Payment is via PayPal only. Payment is due within
(4) days of auction end. PayPal includes
American Express, Discover, Bank Transfer,
MasterCard and Visa.
Payment is due within seven days of the end of the
auction. Returns are accepted, within 14 days of
purchase, if we are notified by email and a Return
Authorization number is given. Buyers pays for
shipping both ways. Item must be returned in
original condition.
Our
goal is 100% satisfaction with every transaction, therefore, we offer a 100% satisfaction guarantee.
Our return policy is simply this: within 3 days (72
hours) of the time you receive your item, you can
send it back for a full refund of the purchase
price, no questions asked.
Just send us an email letting us know you are
returning it and upon receipt we will refund your
purchase price in full (no restocking fees, no
return fees, shipping is non-refundable). It is VERY
important to us that you be satisfied with your
transaction.
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