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  • Store Policies

Shipping Policy

  • We have an on site professional shipping and packaging department and adhere to all shipping guidelines.
  • We will try to ship orders as soon as possible after payment approval unless otherwise stated in description. NOTE: Since there are many ways we offer our products, on rare occasions there is a chance an item may go out of stock that we have listed and sold on eBay. We will do our best to expedite backordered items as soon as possible.
  • Please provide a physical address. We will not ship to a PO Box.
  • Paints and Coatings can not be shipped outside of the (48) Continental United States and Canada.
  • Eastwood Buyers Club and other Eastwood promotions can not be applied to eBay orders.
  • Shipping charges are for the (48) Continental United States only.
  • Canada orders are shipped every Friday; payment needs to be received by Wednesday for shipment on Friday. G.S.T and P.S.T. taxes are not included in shipping charges.Canadian delivery charges include duties, shipping and processing, and brokerage fees. Certain oversized items (e.g. abrasive blast cabinets), and very heavy items are subject to additional charges. Aerosols cannot be shipped to Alberta Canada.
  • Canadian duties and taxes - In placing your order, you authorize the Eastwood Company to appoint a Canadian customs broker to act on your behalf to obtain clearance of your merchandise and remit applicable duties and taxes to Revenue Canada. Amounts received by the Eastwood Company for duties and taxes on your behalf will be forwarded to the broker for customs clearance.

Payment Policy

  • You will be contacted by email when your order is shipped with any available tracking information.
  • Pennsylvania residents will be charged 6% sales tax on items purchased and shipping Charges.

Return Policy

  • Your Satisfaction is 100% Guaranteed! - If you are dissatisfied with any aspect of your experience at Eastwood, please give us a call at 1-800-345-1178.
  • DVD's, Videos, and Books are Non-returnable. If defective, we will replace them with a new one.