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Store Policies

We reserve the right to change or discontinue any product, prices, or other content listed on this site. We apologize for any inconvenience this might cause.

By bidding on / purchasing an item, you are noting your acceptance of the following terms and conditions:

Checkout

To make your purchase as simple and easy as possible, please refer to the store policies listed below.
After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:


Check-Out Now! Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.

Check-Out Later If you do not choose to Check-Out now, you will be notified by eBay via e-mail that you are the winning bidder. There is no need to contact us to arrange payment. We will automatically send you an e-mail within three hours of an auction closing. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.

You may also continue purchasing additional items from our auctions or eBay store. You have 4-5 days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout!

Payment
Payment
We accept the following forms of payment.
  • PayPal

PayPal accepts the following credit cards and eChecks:


eChecks can take 3 to 5 days to be authorized. Orders will be processed once PayPal has fully authorized the eCheck payment.

Please note:

  • PayPal allows credit card transactions up to only $2,000 until your account is verified. After that, you can charge more. The verification process usually takes 2 days. If you are bidding on this item and your bid with shipping will total over $2,000, you may want to sign up for PayPal now to expedite your order.
  • American Express restricts PayPal purchases to $2,500 per buyer per month. Please plan your purchases accordingly for quick authorization.
 


Sales Tax
The Faucet Discounters will apply sales tax during checkout for all sales shipped to the following states: California, Connecticut, Florida, New Mexico, Oklahoma, Washington.

Sales Tax is additional and is added to your order total during checkout. State and local taxes will be applied to the final purchase price based on the delivery address.

DO NOT BID IF YOU OBJECT TO PAYING SALES TAX.


Order Processing
Once you have placed your order, you will receive a confirmation of your order via email, containing your eBay item number, product name, and total cost. Orders will ship within 3-4 business days after you receive an Order Confirmation email.

Price Pfister and Baldwin items will be shipped separately. The packages may be delivered at different times even though the items were checked out at the same time.


Shipping
We ship only to the 48 mainland States within United States. However there are certain items (Kitchen, Lavatory, Bar/Entertainment faucets)that we cannot ship within California and Vermont. Please make sure that you read the full description of the item before bidding. Shipping and handling charges vary by product and are detailed in each listing's item description. Please refer to individual listings to find applicable shipping and handling charges. The appropriate charges will then be automatically added to your order.

We cannot deliver to P.O. boxes, APO, or FPO.

Save $3 shipping for each additional item after the first item if you buy multiple items and then checkout all at once. Requires auction winners to have same eBay ID and same email address. Unpaid items cannot be combined with paid items. Go ahead and take up to 10 days to pay if you are trying to combine shipping!

Price Pfister and Baldwin items will be shipped separately. The packages may be delivered at different times even though the items were checked out at the same time.

All items will be shipped within 3-4 business days after the payment is cleared.

Orders are shipped via UPS or Fedex to winning bidders. We do not have the ability to do customer pick-ups from our location. Seller is responsible for loss or damage that occurs during shipping, and any related insurance cost is included in the shipping and handling charge.


Customer Service

  • Please be sure to read the title and entire description carefully; most of the time you can find the answer in the title or description.
  • If you have any questions or concerns in regards to this item or your order, we request that all communication be done through EBAY MESSAGES. Our customer service team is available during business hours from Mon-Fri from 7:30AM to 4:00PM (PST). You should receive a response within 2 business days. This does not include weekends and holidays.
  • Disclaimer of Warranties

    The manufacturer’s standard limited warranty applicable to each of the products purchased under this agreement is described on the listing for that product. The actual limited warranty statement that applies is included in the documentation packaged with the products. The Faucet Discounters disclaims all other warranties, express or implied, including without limitation warranties of merchantability and fitness for a particular purpose.

    Some states do not allow certain disclaimers or an exclusion or limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.


    Governmental Authorizations

    You are solely responsible for obtaining any licenses or other governmental authorizations related to your use of the Products that may be required and for complying with all rules and regulations imposed.

    Title

    The Faucet Discounters will ship the products to you from its distribution facility with title and risk of loss passing to you upon The Faucet Discounters's delivery of the Products to the first common carrier.

    Privacy Policy

    We believe that your privacy on the Internet is extremely important. For this reason, The Faucet Discounters does not trade, sell or rent personal information collected about you to any third parties. The Privacy Policy outlined below explains how The Faucet Discounters may gather and use the information you provide.

    We do not sell, rent, or trade your personal information to third parties. However, we may share personal information with our sister companies, affiliates and business partners in order to facilitate your purchase, the process of servicing your products, to help you exchange your products, and in general to better serve you. And we may receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

    The Faucet Discounters may share aggregate data about our sales, customers, traffic patterns, and other related site information with respectable third parties. None of this data is related to any individual's name without their consent. The Faucet Discounters may change this policy at any time, so please review this policy periodically.

    Copyright

    All content included on this site, such as photographs, drawings, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of The Faucet Discounters or its content suppliers and is protected by U.S. and international copyright laws. The collection, compilation, assembly and arrangement of all content on this site is the exclusive property of The Faucet Discounters and is protected by U.S. and international copyright laws.

    License and Site Access

    The Faucet Discounters grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Faucet Discounters. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another; or any use of data mining, robots or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of The Faucet Discounters. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of The Faucet Discounters without express written consent. You may not use any meta tags or any other "hidden text" utilizing The Faucet Discounters name or trademarks without the express written consent of The Faucet Discounters. Any unauthorized use terminates the permission or license granted by The Faucet Discounters.

    If you create a hyperlink to The Faucet Discounters it must not portray The Faucet Discounters, their affiliates or their products or services in a false, misleading, derogatory or otherwise offensive manner. You may not use any The Faucet Discounters logo or other proprietary graphic or trademark as part of the link without express written permission.



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