Welcome to our Store !!!!!!!!!
We at Process Industrial Surplus Corp. (Deanarial) wish to thank you for shopping our online store here at Ebay. We are in the business of supplying industrial surplus and machinery new and used. Our buyers are constantly outlooking for high quality new and low usage industrial surplus to offer up on Ebay. We try to provide the best customer service possible through an online environment. Here are some tips and possible answers on how we prefer to do business on Ebay.
QUESTIONS: If you have any questions about a unit or something that you see us listing or if you think that we might have and is not listed or if you need any extra pictures, please provide us with a good email account or phone number where we can get a hold of you.
PAYMENTS: We prefer Paypal ; if you’d like to pay via credit card you can do so through Paypal for at this time they are our credit card merchant. Any other payment method needs to be approved by us, (ei. company checks) prior to bidding.
When we specify free shipping it is offered to buyers that pay the full asking price, If an offer lower than the asking price is submitted buyer will be charged for shipping cost. TAXES: We charge 6.5% to individulas and/or companies in the state of Florida, unless proof of tax exemption can be provided. We charge 7.75% to individulas and/or companies in the state of Colorado, unless proof of tax exemption can be provided.
SHIPPING AND HANDLING: The winning bidder is responsible for any shipping costs, shipping is non-refundable. Return shipping costs are the responsibility of the customer. Buyer agrees to pay the amount listed (US Dollars) to cover shipping and handling. We ship mostly USPS & FEDEX for all US domestic shipments.Fedex, DHL and USPS Priority Mail for all international shipments. All shipments are insured up to $100.00 by FEDEX; any additional insurance is optional and must be paid by buyer. If you do not choose any additional insurance for your item over $100.00, we do not cover lost, damaged, or broken package. If you prefer to use your own account number we are happy to accommodate your request. Items generally shipped within 2 to 3 days after payment has been received. We try to pack the way we would want our items to be packed, please indicate if any different.
Packages over $100.00 will be shipped FEDEX.
Packages over $250.00 will have signature required option on.
• Any special packaging request above the normal will be charged an extra packaging fee, ei. if buyer wants 10 layers of bubble wrap, he/she will be charged accordingly to the request.
We the seller are not responsible for items lost or damaged during shipping. We will file claim with carrier used at the time of shipping and as soon as refund for claim is received we will refund buyer.
RETURNS: are refunded for 100% of the sale price minus shipping, handling and insurance charges. We do not pay for the shipping on a returned item. We guarantee not DOA. When we advertise new in the box, this means that the item is new but the box may not necessarily be in mint condition but the product is ,unless otherwise specified.
All items are sold as is. No warranties implied. For product(s) ordered in error there is a 35% restock charge. Buyer pays for all shipping costs. In this case, shipping charges are not refundable. Orders purchased by Process Industrial Surplus Corp. for a specific customer needs will be assess at 30% restocking charge.
FEEDBACK: As a seller we choose to leave feedback after feedback is left . If you have a problem or issue we feel is best to talk over the phone to resolve the issue before feedback is left so we can ensure the best Ebay experience possible. We want you as a long-term customer.