Warranty Policies
At this point the only items we warranty are X10 items which are listed as new with no listed defects. As we are only a reseller of X10 products we must adhere to the warranty policies dictated by X10. Please click here for X10 warranty policies. Please do not return any items directly to X10 but use the information below for return procedures.
To process a warranty claim please send an email with the original Ebay ID and PayPal transaction ID to support@authinx.com
, after we receive your email we will promptly send you a RMA number with return address information after the item has been verified defective by X10 technical support. The item is to be returned to the address indicated in the return email at your cost with the return authorization number clearly marked on the outside of the box. This warranty is valid for one year from date of PayPal transaction. The Home Automation Store cannot take responsibility for any damages that may be done to other components in reference to any warranty claim.
Thanks,
The Home Automation Store
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