Feedback Policy

We are pleased to leave positive feedback to our buyers. If you feel you cannot leave Five Star Feedback in all four areas we’d like to know how we can improve our customer service. Please help us to make our customer service as good as it can be by giving us the advice we need. You can email us your suggestions and we will take your input into consideration. Thank you for that! It helps us make The LOFt Sunglass Shop a great place to shop!

To see what others are saying about us, click here!

Payment Policy

We accept PayPal as our preferred method of payment. Through PayPal you can use all major credit cards and e-checks. Please understand that e-checks work like regular checks and they take several business days to clear. Your item will ship promptly upon receipt of payment.

Shipping and Insurance

We know that when you buy something you want it as soon as possible. At The LOFt Sunglass Shop we ship our products within 24 hours of cleared payment! No need to wait for long shipping times. You’ll have your glasses quickly! We have shipped sunglasses and reading glasses world wide. International shipping can take up to three weeks depending upon the country. Please let us know if your package has been delayed beyond the three weeks. Our glasses are shipped safely in crush proof boxes, but be assured that, if, by any reason they are damaged in transit, we will insure them. Return them to our mailing address, and we will replace them at absolutely no cost to you.

Combined Purchases Policy

Combined purchases save you money!! If you purchase a second, third, or even fourth pair from our store we will give you free shipping. International customers will only pay shipping on the first item purchased! The second, third, or fourth items will ship for free with the first one.

Money Back Guarantee

We offer a 14 day money back guarantee. Simply return your unwanted item in new and resellable condition to our mailing address, and we will issue a full refund. At the LOFt Sunglass Shop we want you to be completely satisfied with your purchase.

Contact Us

Questions or comments? We welcome hearing from you! Please click here to send us your email inquiry. We check our inbox frequently throughout the day, and we respond as soon as we can.

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